cmshosting Posted September 2, 2020 Share Posted September 2, 2020 I searched some before posting, but with the latest build its taking 2-5 minutes to go from client.php to index.php it mainly happens after i havent been to the dashboard in a few hours. What could be causing this? I have less than 20 customers. So its not like its graphing thousands of transactions. 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted September 2, 2020 Share Posted September 2, 2020 Maybe you have alot modules or your log is big I see couple clients my have this same problem 🙂 0 Quote Link to comment Share on other sites More sharing options...
cmshosting Posted September 3, 2020 Author Share Posted September 3, 2020 1 hour ago, wsa said: Maybe you have alot modules or your log is big I see couple clients my have this same problem 🙂 Which logs? Activity Logs are 1254 records. Admin is 1574, module debug is 0, Email is 462 Support ticket 0, and whois is 2 records. I count 12 boxes on the dash board. System Overview, Automation Overview, Billing, Support, MarketConnect, Client Activity, System Health, Network Status, Staff Online, PayPal Overview, Activity and Project Management. Every one of them reloads fast when I refresh them one on one. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted September 3, 2020 Share Posted September 3, 2020 15 hours ago, cmshosting said: I searched some before posting, but with the latest build its taking 2-5 minutes to go from client.php to index.php when you say the latest build, do you mean v7.10.2 or one of the v8 betas ? does the same thing occur in different browsers ?? 0 Quote Link to comment Share on other sites More sharing options...
cmshosting Posted September 9, 2020 Author Share Posted September 9, 2020 On 9/3/2020 at 9:00 AM, brian! said: when you say the latest build, do you mean v7.10.2 or one of the v8 betas ? does the same thing occur in different browsers ?? 7.10.2, it occurs on every device, either it be my Desktop, iPad or iPhone. Firefox, Chrome, Safari. or even my Windows 10 computer. I wont be going over to the beta until we have a few things finished that we have developed and beta then will just be our developer server so we can make sure our software works before that beta goes to being stable. 0 Quote Link to comment Share on other sites More sharing options...
steph.hope Posted September 10, 2020 Share Posted September 10, 2020 I'm having a similar issue also on 7.10.2 - several times a day it will take a long time (>2 minutes) to load the admin index.php, and while it's loading that all other page loads within WHMCS are also slow. Once it's done a slow one it's fine again for a few hours. I'd assumed it was just something to do with our setup (it's a dev install and probably isn't set up optimally) but thought I'd post here just in case it's related to your issue. 0 Quote Link to comment Share on other sites More sharing options...
cmshosting Posted September 10, 2020 Author Share Posted September 10, 2020 53 minutes ago, steph.hope said: I'm having a similar issue also on 7.10.2 - several times a day it will take a long time (>2 minutes) to load the admin index.php, and while it's loading that all other page loads within WHMCS are also slow. Once it's done a slow one it's fine again for a few hours. I'd assumed it was just something to do with our setup (it's a dev install and probably isn't set up optimally) but thought I'd post here just in case it's related to your issue. I really doubt its my server as the system doesn't spike, its on NVMe, its got plenty of ram... we hardly ever have more then 3-4 people at a time on the system. Once that page loads its all snappy again then a few hours later I am back and it takes forever. 0 Quote Link to comment Share on other sites More sharing options...
Mahabharata871 Posted April 1, 2023 Share Posted April 1, 2023 Same problem. Version 8.6.1 - terribly slow. The server is powerful, the load is almost zero. Tried to monitor slow queries to the database - showed nothing. Are there any other ideas? 0 Quote Link to comment Share on other sites More sharing options...
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