Client Groups

[Ragonz]

I wonder if its possible to assign client groups to customers if they purchase a specific addon/configurable option

somthing like if configoption1435=Yes set client group=3

[brian!]

38 minutes ago, Ragonz said:

I wonder if its possible to assign client groups to customers if they purchase a specific addon/configurable option

yes - Kian has previously published a couple of related hooks, but the one more relevant to your situation is the one that assigns client groups based on product ordering.

so as written, it's only reacting to purchases of specific products - if you wanted to expand that to reacting to  config options and/or addons, then that's going to require more queries to check whether the order contains such items - no doubt Kian will be able to expand the hook to meet your need.

[Ragonz]

Oh awesome, thanks for that Brian. I did a search on the forums but must be blind.

@Kian would you know how to expand your hook to allow checking for configurable options and product addons?

[yggdrasil]

17 hours ago, brian! said:

yes - Kian has previously published a couple of related hooks, but the one more relevant to your situation is the one that assigns client groups based on product ordering.

so as written, it's only reacting to purchases of specific products - if you wanted to expand that to reacting to  config options and/or addons, then that's going to require more queries to check whether the order contains such items - no doubt Kian will be able to expand the hook to meet your need.

That sounds brilliant. The client groups are somehow useless with the limited options today and no way to automate the assigment. That certainly makes sense, assign groups based on a specific product they purchased. I hope WHMCS takes more attention to adding functions to client groups in the future.

[brian!]

14 hours ago, Ragonz said:

Oh awesome, thanks for that Brian. I did a search on the forums but must be blind.

in fairness, I don't think he's published that here... I just remember seeing them posted and your question fired a synapse somewhere.

[Kian]

17 hours ago, Ragonz said:

@Kian would you know how to expand your hook to allow checking for configurable options and product addons?

What do you mean? Assign customers to group based on configurable options or product addons?

[Ragonz]

Yep assign customers to client groups if they choose a particular value within a configurable option or choose a particular product addon

[Kian]

Ouch, it will be boring as hell 😪 I'll let you know when it's ready

[Kian]

I updated both versions of the script to support product addons and configurable options. For configurable options you can assign client to group in two different ways. I show you an example. Let's suppose we have the following configurable option:

• Configurable Option: Backup Space (config ID 5)
  • Option 1: 10 GB (option ID 70)
  • Option 2: 20 GB (option ID 71)
  • Option 3: 30 GB (option ID 72)

You can assign customers to, say, client group "Elvis" group based on:

• Any match. It doesn't matter what option I select. It can be 10, 20 or 30 GB. I still go to "Elvis"
• Specific match. You can assign me to "Elvis" only if I select specific options. For example only if I select 30 GB. Selecting 10 or 20 GB has no effect

Here you can find detaild instruction the script. If it doesn't work let me know.