Write Off Partially Unpaid Invoices

[skipshean]

Does anyone know how to do an accounting write-off as uncollectable in WHMCS for the unpaid portion of a partially paid invoice?  I don't just want to cancel or void, or changing the original amount if there's any way to do it properly.

[WHMCS ChrisD]

Hi @skipshean

Within WHMCS we don't have a way to do this, you could add a credit via the credit manager or you could add a negative line in the invoice for the amount.  Otherwise use the Mark Cancelled feature to cancel the invoice.