pjs32 Posted October 31, 2019 Share Posted October 31, 2019 Is is not possible to order SpamExperts from the marketplace if that domain is not assigned to a product? ie. example.com is assigned to the client hosting package and is the main domain showing on their products page within whmcs - they can order Spamexperts fine for this. however - if they want to order Spamexperts for another domain(which is not assigned to a product within whmcs) and they select it from the dropdown - and they proceed to the checkout - the checkout shows nothing in it any ideas? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted October 31, 2019 Share Posted October 31, 2019 17 minutes ago, pjs32 said: Is is not possible to order SpamExperts from the market Connect if that domain is not assigned to a product? not as a product addon, but I would have thought they should be able to order it as a product in its own right. 17 minutes ago, pjs32 said: however - if they want to order Spamexperts for another domain(which is not assigned to a product within whmcs) and they select it from the dropdown - and they proceed to the checkout - the checkout shows nothing in it that's not what I see occurring locally with Six. quick question - do you use the Lagom theme on your site ?? if so, if you change to Six & Standard Cart, do you see this... Lagom isn't echoing that message, but might be the reason it's removing it from the cart - maybe it has stock enabled and it's 0 ?? 0 Quote Link to comment Share on other sites More sharing options...
pjs32 Posted October 31, 2019 Author Share Posted October 31, 2019 Meant to say it is using the index.php/store/order link which this occurs and not the direct product link (which works) Yes, we are using Lagom template 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted November 1, 2019 Share Posted November 1, 2019 @pjs32 you should be able to order, on Lagom when you add via the store page you should be able to choose a domain I already own to add the domain should be able to be added 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 1, 2019 Share Posted November 1, 2019 18 hours ago, pjs32 said: Meant to say it is using the index.php/store/order link which this occurs and not the direct product link (which works) and you're sure that these products are not marked as out of stock ?? that screenshot is from your site (I think) after I switched it to use Six... if I try to direct link to a SE product, e.g cart.php?a=add&pid=1018, then i'm getting an out of stock message in Lagom... now it's entirely possible that i'm not looking at your site, but I pretty confident that I am... obviously, I can't see the dropdown as I can't login as a client and so I can only tell you what's occurring when I try to enter an external domain name... but I would have thought the error that i'm seeing is the cause of your error. 0 Quote Link to comment Share on other sites More sharing options...
pjs32 Posted November 1, 2019 Author Share Posted November 1, 2019 Thank you Brian, very helpful as always - you were correct about the out of stock being enabled - I am sure I checked that before! Thanks again. 0 Quote Link to comment Share on other sites More sharing options...
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