Tom Wilson Posted October 14, 2019 Share Posted October 14, 2019 Hi guys How do I remove the option for customers to choose the ticket priority on ticket submission? 0 Quote Link to comment Share on other sites More sharing options...
zitu4life Posted October 14, 2019 Share Posted October 14, 2019 I guess it can be done with some CSS display:none or template tpl file edit. not sure 😓 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted October 14, 2019 Share Posted October 14, 2019 6 minutes ago, Tom Wilson said: How do I remove the option for customers to choose the ticket priority on ticket submission? you should be able to hide the dropdown with CSS... label[for="inputPriority"], #inputPriority {display:none;} if that doesn't work, editing the template and removing the block that displays the Priority text and dropdown certainly will. 2 Quote Link to comment Share on other sites More sharing options...
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