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Tom Wilson

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Everything posted by Tom Wilson

  1. Tom Wilson

    Add manual Affiliates

    Hello A client is activated as an Affiliate, they referred someone who we signed up manually so it did not register that the Affiliate has had a sign up. Any way of adding this manually?
  2. Hi guys I want to be able to add the below to any customer that is logged in: <!-- Start of magicwebdesignshelp Zendesk Widget script --> <script id="ze-snippet" src="https://static.zdassets.com/ekr/snippet.js?key=7f9fba61-cc12-4564-a455-853beb469132"> </script> <!-- End of magicwebdesignshelp Zendesk Widget script --> How would I do this? Thanks Tom
  3. Tom Wilson

    Remove priority option

    Hi guys How do I remove the option for customers to choose the ticket priority on ticket submission?
  4. Tom Wilson

    Sign in with Apple

    Hi all Do any of you know how to install Sign in with Apple, or if this is coming soon for WHMCS? Thanks
  5. Tom Wilson

    Add sidebar menu

    Hello I know this is possible through hooks but I'm not sure how exactly! In the client area within the domain details page: I want to add an option under 'Manage' which will link to another page - how do I do this?
  6. Tom Wilson

    Add sidebar menu

    Thanks! How about a page for a web hosting product too? On this one, I would like to not only add one, but remove one too, I am wanting to remove the 'Request Cancellation' and 'Upgrade/Downgrade Options'.
  7. Hey We've just got Zendesk, and won't be using the built-in WHMCS KB and Support system. What's the easiest way to send anyone who goes to submit a ticket, goes to the KB or tries to view a support ticket gets redirected to another link. I also want to remove the 'Recent support tickets' from the client's home page. Any help is appreciated πŸ™‚ Thanks Tom
  8. Hey guys Very small bug, but something that could be ironed out πŸ™‚ This showed when a customer checked out for the first time, entered their details, password etc... the password they entered did not match so it showed: The little bullet point should not belong there πŸ™‚
  9. Tom Wilson

    New customer - passwords do not match bug

    Hi, yes we are.
  10. Hello Once viewed an invoice, then clicking 'Pay now' it takes you to the checkout page but does not work. Firstly, it asks for a card type which is blank and when submitting card payments it has an error, details included below. Don't worry the card details used are testing details so nothing to steal πŸ™‚ " Error: Call to a member function attach() on null in /var/www/vhosts/magicwebdesigns.co.uk/httpdocs/modules/gateways/stripe.php:0 Stack trace: #0 /var/www/vhosts/testing/httpdocs/includes/ccfunctions.php(0): stripe_storeremote(Array) #1 /var/www/vhosts/testing/httpdocs/creditcard.php(0): updateCCDetails(44798, 'Visa', '400000000000306...', '123', '', '', '', '', '', ' AND `gateway` ...', NULL) #2 {main} "
  11. Tom Wilson

    Pay by credit card not working

    I'm actually in the process right now of moving it all to a separate sub domain πŸ™‚
  12. Hello I have a bank transfer payment gateway set up. I want it so if this is the chosen payment method it sends them an email informing them on how to pay it. Any one know how?
  13. Tom Wilson

    Configurable Options

    Hello! We've added a 'Configurable Options' section which asks the user the type of cPanel they would like, one being standard and one being a stripped down version. I can't seem to make it so this configurable option actually changes anything though? Depending on their selection here I want to give the customer a different WHM package, is this possible? Thanks!
  14. Hello! Is there a way to remove the attachment box when creating a ticket if it's being created for department x? Thanks Tom
  15. Tom Wilson

    Output tickets

    Hey! We're currently building a new help centre (inside of the WHMCS environment) and I would like to do the following: if user has a ticket that's marked as anything, but closed then output some html code. Is this possible? Thanks!
  16. Tom Wilson

    remove .php

    It's award indeed, but it does the job! I'm going to use this. Thanks!
  17. Hey I've used the below multiple times on other sites and it works, but on WHMCS it does not, any advise on how to remove .php? So you can just navigate to /hosting instead of /hosting.php? RewriteEngine on RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_FILENAME}\.php -f RewriteRule ^([^\.]+)/$ $1.php RewriteEngine on RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_FILENAME}\.html -f RewriteRule ^([^\.]+)/$ $1.html
  18. Tom Wilson

    remove .php

    Hi Stephen it would be great if this is pushed out quicker, it just seems messy to tell customers β€œfor more information visit www.example.com/about.php” - just to say about without the extension is a lot more corporate and friendly.
  19. Hello We would like to restrict the Weebly website builder page for customers who have 'product x' activated in their account. Is this possible? Thanks
  20. Tom Wilson

    Restrict page for certain service

    You're amazing, thank you!
  21. Tom Wilson

    Restrict page for certain service

    Do you know how to write this haha?
  22. Hello, I am having a few issues with my domain page, I want to remove: So in custom.css I put: .tld-filters { display: none; } But it still shows. Any help will be appreciated!
  23. Tom Wilson

    Output client name

    Hello! I'd like to add some text into a page inside WHMCS saying "Hello, <client first name>' - is this possible? If so, how? Thank you πŸ™‚
  24. Hello! Our current hosting provider is causing us some issues with crons (all been investigated with WHMCS and we agree it's best to move to a VPS). Which of the below do you guys recommend, or do you know of any decent providers? Ensuring the server is located in the UK. Thanks !
  25. I get this a lot too, even though the password is correct.

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