Hickman.io Posted July 24, 2019 Share Posted July 24, 2019 I have attempted adding on the Duda Module, and got it to where it shows up in WHMCS. However when adding services using that module it says error 401 - invalid credentials. Any solutions? 0 Quote Link to comment Share on other sites More sharing options...
Hickman.io Posted July 24, 2019 Author Share Posted July 24, 2019 When attempting to install the Duda Module (https://developer.duda.co/docs/whmcs-installation-guide) I keep getting a 403 - Bad Request in the services panel. Any suggestions? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted July 24, 2019 Share Posted July 24, 2019 Hey @Hickman.io a 403 error is usually a forbidden error Bad request is 400 If you are getting a 403 it indicates an issue with the file permisisons ensure the files are set to 0644 and try again. 0 Quote Link to comment Share on other sites More sharing options...
Hickman.io Posted July 24, 2019 Author Share Posted July 24, 2019 Ok I changed the file permissions to 0644 and now I've gotten it to this error message. Is there a specific one that needs to be changed to some other permission? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted July 25, 2019 Share Posted July 25, 2019 @Hickman.io Is there a http_client.log file in the /logs folder that may need to be set to 0655 or 0777 1 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted July 25, 2019 Share Posted July 25, 2019 @Hickman.io the Duda module is a third party module provided by Duda Directly, the error you are getting would indicate the API Username and Password you are using are not correct update the credentials with the correct details or contacting Duda for assistance would be the way forward. 0 Quote Link to comment Share on other sites More sharing options...
Hickman.io Posted July 25, 2019 Author Share Posted July 25, 2019 I tried but the file inside of the folder won't let me assign permissions. Here is a screenshot of the server and the outcome on WHMCS 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted July 25, 2019 Share Posted July 25, 2019 12 hours ago, Hickman.io said: I tried but the file inside of the folder won't let me assign permissions. Here is a screenshot of the server and the outcome on WHMCS looking at those creation dates from the zip, it's probably worth noting that this addon is 2 years old and seemingly written for v7.3 or earlier... so no guarantees that it would work with any version later than that... as Chris suggested in your duplicate thread, contacting Duda might be the best idea to see if this addon still works with v7.7 0 Quote Link to comment Share on other sites More sharing options...
Hickman.io Posted July 25, 2019 Author Share Posted July 25, 2019 1 hour ago, brian! said: looking at those creation dates from the zip, it's probably worth noting that this addon is 2 years old and seemingly written for v7.3 or earlier... so no guarantees that it would work with any version later than that... as Chris suggested in your duplicate thread, contacting Duda might be the best idea to see if this addon still works with v7.7 Would it be recommended to just use v7.3 instead of the latest version? Sorry, this is all new to me, so that may be a dumb question. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted July 25, 2019 Share Posted July 25, 2019 1 minute ago, Hickman.io said: Would it be recommended to just use v7.3 instead of the latest version? that assumes that you could even get hold of the v7.3 download from 2 years ago - it's not on the WHMCS download page (although i'd have it locally) - but your priority should probably be to contact Duda and see which WHMCS versions this addon is compatible with. they have a product in Marketplace that is supposedly v7.6 compatible, but the link doens't go to a specific download, so I don't know if it is the same product you're downloading... https://marketplace.whmcs.com/product/3721 did you copy the files to the correct folders as per step 2 in their instructions page ? 0 Quote Link to comment Share on other sites More sharing options...
Hickman.io Posted July 25, 2019 Author Share Posted July 25, 2019 (edited) 27 minutes ago, brian! said: that assumes that you could even get hold of the v7.3 download from 2 years ago - it's not on the WHMCS download page (although i'd have it locally) - but your priority should probably be to contact Duda and see which WHMCS versions this addon is compatible with. they have a product in Marketplace that is supposedly v7.6 compatible, but the link doens't go to a specific download, so I don't know if it is the same product you're downloading... https://marketplace.whmcs.com/product/3721 did you copy the files to the correct folders as per step 2 in their instructions page ? I have contacted Duda, but haven't heard anything. I am including a specific screenshot of the location I put the folders into. The one problem I ran into was finding the parent directory of WHMCS so I just put multiscreen.php in public_html. Edited July 25, 2019 by Hickman.io 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted July 25, 2019 Share Posted July 25, 2019 Just now, Hickman.io said: I have contacted Duda, but haven't heard anything. I am including a specific screenshot of the location I put the folders into. The one problem I ran into was finding the parent directory of WHMCS so I just put multiscreen.php in public_html. everything looks correct to me, but you might want to delete that first image - no point renaming the admin directory and then posting screenshots of what you've changed it to. 🙂 0 Quote Link to comment Share on other sites More sharing options...
Hickman.io Posted July 25, 2019 Author Share Posted July 25, 2019 1 minute ago, brian! said: everything looks correct to me, but you might want to delete that first image - no point renaming the admin directory and then posting screenshots of what you've changed it to. 🙂 Got it. Well thanks for your assistance. I understand that sometimes it requires the permissions being changed on the folders/files. However, how do you know which set of permissions to designate? (0644, 0777, 0755, 0655). 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted July 25, 2019 Share Posted July 25, 2019 I will add that it uploads fine in my v7.7.1, what I didn't try was to create a product with it. 0 Quote Link to comment Share on other sites More sharing options...
Hickman.io Posted July 25, 2019 Author Share Posted July 25, 2019 Just now, brian! said: I will add that it uploads fine in my v7.7.1, what I didn't try was to create a product with it. See I can get the module to display, and configure. However, I run into trouble when creating a product. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted July 25, 2019 Share Posted July 25, 2019 Just now, Hickman.io said: I understand that sometimes it requires the permissions being changed on the folders/files. However, how do you know which set of permissions to designate? (0644, 0777, 0755, 0655). I usually just let the ftp do it's usual thing, which is 644 for files and 755 for folders - i'd only change from that if there was an error, or the install instructions said otherwise. Just now, Hickman.io said: See I can get the module to display, and configure. However, I run into trouble when creating a product. I didn't go that far as I didn't know whether the lack of Duda API credentials would be an issue... 0 Quote Link to comment Share on other sites More sharing options...
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