Can I change the term Fraud to Review in WHMCS account status?

[Web Host Pro]

I feel a lot of people get pissed when they see fraud, I think if the account status was review it would be better, Can I change this somewhere? I assume it's in the database somewhere?

Also can we edit the MaxMind fraud alert error they see?  

Quote

 

MaxMind Error

Your order has been flagged as potentially high risk and therefore it has been held for manual review.

If you feel you have received this message in error, then please accept our apologies and submit a support ticket to our Customer Service Team. Thank you.

 

 

[steven99]

Should be able to do both items as language overrides. 

[Web Host Pro]

The MaxMind message was in there , thanks! Any idea how to change the status name Fraud to Review in WHMCS?

[steven99]

I believe those are hard coded and can't be changed.  You can add your own status via WHMCS admin -> Setup menu -> Other -> Order Statues.  The problem is WHMCS will still use the Fraud status and so you would have to either manually change to your status or use the FraudOrder hook and change the status using that for automated status changes .

 

 

[Web Host Pro]

The more I think about it, I would need the fraud status for other accounts that are for sure fraud.  For the records.

So what I would really need to do is change the MaxMind fraud checker to change the status to just Pending. Or create a new group called Review just for this reason.

I can pay if someone can do this. Sounds like a possible hook could do it.

[Web Host Pro]

I guess I'll add a ticket,  I don't think the WHMCS guys do the community 😪

[WHMCS ChrisD]

Hello @Web Host Pro

There is a line in the language files

Quote

$_LANG['clientareafraud'] = "Fraud";

You can use Language Overrides to achieve this https://developers.whmcs.com/languages/overrides/

This will then display in the client area/admin area however it will remain showing as Fraud in the Database 

[Web Host Pro]

That will do for now, thank you!

[WHMCS ChrisD]

No Problem @Web Host Pro