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engabdi

i updated WHMCS to 7.7.1 but i can not access the admin area

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Hello,

i updated WHMCS to 7.7.1 but i can not access the admin area it says accept the terms i accept it 10 time or more but i redirects WHMCS root directory of the website.

Could you please help me

Regards

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Hello @engabdi,

Thanks gettingin touch, there are no terms to accept when logging into the admin area, what URL are you being directed to when going to the admin area?

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I resolved the issue with this link https://help.whmcs.com/m/80786/l/949908-troubleshooting-problems-accepting-eula-after-update

Encase the link is not working use this 

 

Troubleshooting Problems Accepting EULA After Update

Symptom

After applying the WHMCS 7.6 update, upon first logging to the administration area, it is necessary to read and agree to an updated License Agreement (EULA).

In some circumstances, clicking the Accept button may reload the page or result in a 404 error:

The requested URL /admin/eula-accept was not found on this server. 

Cause

This is caused by a mis-configured Friendly URLs setting, causing the Accept button to point to an unroutable path on your server.

Solution

The Friendly URL setting can be reset to the basic value by executing the following SQL command against the WHMCS database:

UPDATE `tblconfiguration` SET value ='basic' WHERE setting='RouteUriPathMode';

Refresh the License Agreement page in your browser.

The updated Agreement can now be accepted successfully

 

 

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Sadly many things are not working on 7.7.1 because of routing issues.  😭

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