SiteMaz Posted March 25, 2019 Share Posted March 25, 2019 Recently i am facing an awkward issue. When my customer sign-up and confirm any order from my portal they are automatically signed up for my domain panel. even though he/she didnt order any domain also. I mean with ordering a hosting account why they are registering automatically for domain control panel also !!!! Please help me to change this setting 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 25, 2019 Share Posted March 25, 2019 when you say "domain panel", what do you mean? are you describing a part of WHMCS, or a third-party site ?? 0 Quote Link to comment Share on other sites More sharing options...
steven99 Posted March 25, 2019 Share Posted March 25, 2019 If you mean a domain registration, check that you do not have "free domain" checked under the product settings. Also, if you are using a bundle make sure there are not domain registration items. 0 Quote Link to comment Share on other sites More sharing options...
SiteMaz Posted March 25, 2019 Author Share Posted March 25, 2019 there is no option for free domain. but still now i am facing the error like when i confirm a client order the client automatically register in my domain registrar account [ resellbiz ]. Note that - recently i am using RC & LB Tools v2 to update domain pricing directly from resellbiz. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted March 26, 2019 Share Posted March 26, 2019 Would you happen to be using ResellerClub/Logic Boxes? If so I suspect it's sending out th welcome email from the domain provider and syncing the contacts across, disabling the welcome email in your admin panel for ResellerClub 0 Quote Link to comment Share on other sites More sharing options...
SiteMaz Posted March 26, 2019 Author Share Posted March 26, 2019 Finally i saw the option to turn it off. Thanks for everyones help 🙂 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 26, 2019 Share Posted March 26, 2019 10 hours ago, SiteMaz said: i am facing the error like when i confirm a client order the client automatically register in my domain registrar account [ resellbiz ]. you can disable most emails to customers from the resell.biz settings, just log into their domain panel, go to Settings -> System Notifications -> Emails and you can disable emails to your customers (apart from compulsory domain ones, but if they're not registering domains, then that will be irrelevant to them). also, with the Resellerclub Tools v2 addon there is a setting that automatically adds a client to resell.biz on signup to your WHMCS site... that is probably the cause of your issue, and you may want to work your way thorough the settings to disable it. 0 Quote Link to comment Share on other sites More sharing options...
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