Template error after Upgrading

[knoppers]

Hello guys,

today I updated our WHMCS to version 7.7. The update went so far without problems. However, I can no longer view the customer frontend and only get the following error message:

Oops!
Something went wrong and we couldn't process your request.

Please go back to the previous page and try again.



Error: Call to a member function getButtonClass() on string in /var/www/clients/client0/web4/web/templates_c/61ae1786e7b43f3127b5f6a8406143ec1643f9f2_0.file.header.tpl.php:232
Stack trace:
#0 /var/www/clients/client0/web4/web/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(123): content_5c58448c944e49_13491300(Object(Smarty_Internal_Template))
#1 /var/www/clients/client0/web4/web/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(114): Smarty_Template_Resource_Base->getRenderedTemplateCode(Object(Smarty_Internal_Template))
#2 /var/www/clients/client0/web4/web/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(216): Smarty_Template_Compiled->render(Object(Smarty_Internal_Template))
#3 /var/www/clients/client0/web4/web/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(232): Smarty_Internal_Template->render(false, 0)
#4 /var/www/clients/client0/web4/web/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(116): Smarty_Internal_TemplateBase->_execute(Object(Smarty_Internal_Template), NULL, NULL, NULL, 0)
#5 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/Smarty.php(0): Smarty_Internal_TemplateBas
e->fetch('byte/h...', NULL, NULL, NULL, false, true, false)
#6 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/ClientArea.php(0): WHMCS\Smarty->fetch('byte/h...')
#7 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/ClientArea.php(0): WHMCS\ClientArea->outputWithoutExit()
#8 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/Http/Message/AbstractViewableResponse.php(0): WHMCS\ClientArea->getOutputContent()
#9 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/CallableHandler.php(39): WHMCS\Http\Message\AbstractViewableResponse->getBody()
#10 /var/www/clients/client0/web4/web/vendor/middlewares/fast-route/src/FastRoute.php(96): Middlewares\Utils\CallableHandler::execute(Array, Array)
#11 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/HandleProcessor.php(0): Middlewares\FastRoute->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#12 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/AssumingMiddlewareTrait.php(0): WHMCS\Route\Middleware\HandleProcessor->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#13 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\HandleProcessor->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#14 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#15 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#16 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/Dispatcher.php(56): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#17 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/BackendDispatch.php(0): Middlewares\Utils\Dispatcher->dispatch(Object(WHMCS\Http\Message\ServerRequest))
#18 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/AssumingMiddlewareTrait.php(0): WHMCS\Route\Middleware\BackendDispatch->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#19 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\BackendDispatch->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#20 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#21 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#22 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/RoutePathMatch.php(0): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#23 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/AssumingMiddlewareTrait.php(0): WHMCS\Route\Middleware\RoutePathMatch->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#24 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\RoutePathMatch->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#25 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#26 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#27 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/WhitelistFilter.php(0): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#28 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/DelegatingMiddlewareTrait.php(0): WHMCS\Route\Middleware\WhitelistFilter->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#29 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\WhitelistFilter->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#30 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#31 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#32 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/RoutableClientModuleRequest.php(0): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#33 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/AssumingMiddlewareTrait.php(0): WHMCS\Route\Middleware\RoutableClientModuleRequest->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#34 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\RoutableClientModuleRequest->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#35 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#36 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#37 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/RoutableAdminRequestUri.php(0): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#38 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/AssumingMiddlewareTrait.php(0): WHMCS\Route\Middleware\RoutableAdminRequestUri->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#39 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\RoutableAdminRequestUri->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#40 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#41 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#42 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/RoutableRequestUri.php(0): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#43 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/AssumingMiddlewareTrait.php(0): WHMCS\Route\Middleware\RoutableRequestUri->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#44 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\RoutableRequestUri->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#45 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#46 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#47 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/RoutableRequestQueryUri.php(0): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#48 /var/www/clients/client0/web4/web/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/AssumingMiddlewareTrait.php(0): WHMCS\Route\Middleware\RoutableRequestQueryUri->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#49 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\RoutableRequestQueryUri->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#50 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#51 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#52 /var/www/clients/client0/web4/web/vendor/middlewares/utils/src/Dispatcher.php(56): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#53 /var/www/clients/client0/web4/web/index.php(0): Middlewares\Utils\Dispatcher->dispatch(Object(WHMCS\Http\Message\ServerRequest))
#54 {main}

 

I deleted the template cache, optimized databases, uploaded all files and overwrote them with the original ones, changed the template to SIX, but didn't get a problem solution.
Can anyone give me a hint?

 

Greetings

 

[zomex]

I have seen this error once so far. It was due to the Facebook Javascript code, wrapping the <script> part of the code in {literal} {/literal} tags fixed the issue.

Seeing as you have tested Six and it has the same issue this may not be the cause in your situation unless you are using a custom module which imports Javascript, for example a live chat module?

[knoppers]

Hello,

I have not integrated any other plugins or Javascript applications/code. Only the Internetx module is a domain registrar.
If I look into the cache file in line 30 (as in the error) the following entry can be found:

 

<span class="input-group-btn">
<?php if ($_smarty_tpl->tpl_vars['registerdomainenabled']->value) {?>
---THIS IS THE LINE---- <input type="submit" class="btn search<?php echo $_smarty_tpl->tpl_vars['captcha']->value->getButtonClass($_smarty_tpl->tpl_vars['captchaForm']->value);?> ---THIS IS THE LINE END---- 
" value="<?php echo $_smarty_tpl->tpl_vars['LANG']->value['search'];?>
" />

Disable the Captcha Option doesn't work also.

I just can't understand it.

[webio]

Hello,

have you maybe solved your problem?

[knoppers]

Hey,

no, unfortunately, I couldn't solve the problem.
I have nothing left but a rollback to 7.5.

Do you have the same problem?

Greetings

[lims]

On 2/16/2019 at 4:06 AM, knoppers said:

Hey,

no, unfortunately, I couldn't solve the problem.
I have nothing left but a rollback to 7.5.

Do you have the same problem?

Greetings

all tables set to utf8_unicode_ci;

This guide addresses the problem with some examples: https://help.whmcs.com/m/85428/l/797626-troubleshooting-a-blank-admin-dashboard-after-update

examplr 1 table

ALTER TABLE tblorders CONVERT TO CHARACTER SET utf8 COLLATE utf8_unicode_ci;

 

[mfoland]

On 2/5/2019 at 10:17 AM, knoppers said:

Hello,

I have not integrated any other plugins or Javascript applications/code. Only the Internetx module is a domain registrar.
If I look into the cache file in line 30 (as in the error) the following entry can be found:

 

<span class="input-group-btn">
<?php if ($_smarty_tpl->tpl_vars['registerdomainenabled']->value) {?>
---THIS IS THE LINE---- <input type="submit" class="btn search<?php echo $_smarty_tpl->tpl_vars['captcha']->value->getButtonClass($_smarty_tpl->tpl_vars['captchaForm']->value);?> ---THIS IS THE LINE END---- 
" value="<?php echo $_smarty_tpl->tpl_vars['LANG']->value['search'];?>
" />

Disable the Captcha Option doesn't work also.

I just can't understand it.

@knoppers

 

Is this on a .tpl file?

IF so, you will need to make sure php smarty tags are enabled with WHMCS, and instead of the <?php it goes as follows...

<span class="input-group-btn">
{php} if ($_smarty_tpl->tpl_vars['registerdomainenabled']->value) { {/php}
---THIS IS THE LINE---- <input type="submit" class="btn search{php} echo $_smarty_tpl->tpl_vars['captcha']->value->getButtonClass($_smarty_tpl->tpl_vars['captchaForm']->value);{/php} ---THIS IS THE LINE END---- 
" value="{php} echo $_smarty_tpl->tpl_vars['LANG']->value['search'];{/php}
" />

Let me know if that helps. This will be the solution if the page you're putting this on is smarty.

Also, I want to point out where you have the opening bracket on your first line, make sure when you are done with that segement you do {php} } {/php} if in smarty.. and if this isn't in smarty, you'll still need the <?php } ?> to close that section off. 

[host.mahmud]

I have same problem but only in domain register and transfer page. I am using default template six and orderform standard cart.

Smarty php is enabled.     

Error: Call to a member function getButtonClass() on string in /home/username/whmcs-data/templates_c/f77c12c517430aa77542683587a376d15e9e3ad2_0.file.domainregister.tpl.php:73
Stack trace:
#0 /home/username/public_html/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(123): content_5c69dd3fafed77_98849531(Object(Smarty_Internal_Template))
#1 /home/username/public_html/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(114): Smarty_Template_Resource_Base->getRenderedTemplateCode(Object(Smarty_Internal_Template))
#2 /home/username/public_html/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(216): Smarty_Template_Compiled->render(Object(Smarty_Internal_Template))
#3 /home/username/public_html/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(232): Smarty_Internal_Template->render(false, 0)
#4 /home/username/public_html/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(116): Smarty_Internal_TemplateBase->_execute(Object(Smarty_Internal_Template), NULL, NULL, NULL, 0)
#5/home/username/public_html/vendor/whmcs/whmcs-foundation/lib/Smarty.php(0): Smarty_Internal_TemplateBase->fetch('/home/username...', NULL, NULL, NULL, false, true, false)
#6 /home/username/public_html/includes/clientareafunctions.php(0): WHMCS\Smarty->fetch('/home/username...')
#7 /home/username/public_html/cart.php(0): outputClientArea('domainregister', false, Array)
#8 {main}