Evolve Web Hosting Posted July 25, 2018 Share Posted July 25, 2018 We are using 'Only Auto Provision for Existing' and it works great for our existing customers. I have noticed that the order still appears as 'Pending' though and wonder if that's the correct behavior? WHMCS v7.5.2 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted July 26, 2018 Share Posted July 26, 2018 (edited) Yes, it's correct. From Order Management «Orders always remain pending until admin review, even though the items inside them will auto activate (if set to), allowing your staff to review and process all the new orders you receive and run any manual checks or actions you deem necessary for new purchases.» Edited July 26, 2018 by Kian 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted July 26, 2018 Share Posted July 26, 2018 @EvolveWebHosting Kian is right this is the expected behaviour for orders to appear in Pending 0 Quote Link to comment Share on other sites More sharing options...
Evolve Web Hosting Posted July 26, 2018 Author Share Posted July 26, 2018 OK thanks. Something I'll need to get used to then. 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted July 27, 2018 Share Posted July 27, 2018 Don't forget that you can still use AfterModuleCreate hook point to auto-accept pending orders upon successful completion Auto Provisioning. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted July 27, 2018 Share Posted July 27, 2018 there also used to be a free addon that auto-accepted orders... worked last year and would assume that it should still do so... 0 Quote Link to comment Share on other sites More sharing options...
Evolve Web Hosting Posted July 27, 2018 Author Share Posted July 27, 2018 Thanks @Kian and @brian! I'll give the Github solution a try and I'll come back to confirm whether or not it still works with WHMCS v7.5.2 0 Quote Link to comment Share on other sites More sharing options...
Evolve Web Hosting Posted July 30, 2018 Author Share Posted July 30, 2018 In case anyone is wondering, the solution on Github does not work with v7.5.2 (atleast when the box is checked to auto provision for existing clients). I have not tried with that box unchecked. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.