naskko Posted July 3, 2018 Share Posted July 3, 2018 Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again. The name of my website is www.theprofessionalhost.com 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Marcus Posted July 4, 2018 Share Posted July 4, 2018 Please have a look at our detailed troubleshooting guide for this exact issue here: http://help.whmcs.com/m/troubleshooting/l/678235-troubleshooting-a-blank-page-oops-error-message If you are still having troubles, please feel free to open a ticket so one of our Technical Analysts can take a closer look! 0 Quote Link to comment Share on other sites More sharing options...
naskko Posted July 4, 2018 Author Share Posted July 4, 2018 Thanks for your reply...i have tried what i saw there but the issue is that sometimes it will display normally but sometimes it will show that error. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Marcus Posted July 4, 2018 Share Posted July 4, 2018 I have not seen this issue appear intermittently before. I would recommend opening a ticket so one of our Technical Analysts can take a closer look. Please be sure to include WHMCS login details, and FTP/cPanel access as well as any URL's you've noticed this issue occur on. 0 Quote Link to comment Share on other sites More sharing options...
naskko Posted July 5, 2018 Author Share Posted July 5, 2018 Hello thanks for your reply ..the link you sent to me the first time i posted the issues took me to a page where i found the solution..it said i should display error in whmcs admin..by doing that i noticed that my php memory limit is just 30 MB and for whmcs at least it should be 64MB as soon as i changed it the website displayed back.Thanks for your support. 0 Quote Link to comment Share on other sites More sharing options...
naskko Posted July 9, 2018 Author Share Posted July 9, 2018 Hello am having issues in my WHMCS client area..i activated whmcs market connect on my site so SSL was among website and security but when they click on SSL page it goes to this page https://theprofessionalhost.com/index.php/store/ssl-certificates same as download, announcement,knowledge base, email, websiyte builder..those pages does not show anything they only show the header and footer of my website 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted July 9, 2018 Share Posted July 9, 2018 the store files are probably missing from your custom template - if you look at your site using the Six template, then they are there. the solution will likely be to copy the 'store' folder from the "six" template to the "gigatick" template and then see if it works... if it doesn't, then it will be down to Gigatick's developers to fix it. 0 Quote Link to comment Share on other sites More sharing options...
finney91 Posted September 22, 2018 Share Posted September 22, 2018 hi, sorry this may have already been answered but I'm struggling to find where I go to increase the PHP memory_limit? Thanks, Riley 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted September 23, 2018 Share Posted September 23, 2018 12 hours ago, finney91 said: hi, sorry this may have already been answered but I'm struggling to find where I go to increase the PHP memory_limit? Thanks, Riley 1 It depends what control panel you use https://forums.cpanel.net/threads/increase-the-php-memory-limit.587627/ provides some guidence for cPanel 0 Quote Link to comment Share on other sites More sharing options...
finney91 Posted September 23, 2018 Share Posted September 23, 2018 7 hours ago, WHMCS ChrisD said: It depends what control panel you use https://forums.cpanel.net/threads/increase-the-php-memory-limit.587627/ provides some guidence for cPanel Thanks for the reply, I am using cPanel and have resolved the issue! thanks again, Riley 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted September 24, 2018 Share Posted September 24, 2018 Glad to hear you sorted it @finney91 0 Quote Link to comment Share on other sites More sharing options...
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