accept support email submissions from a specific domain rather than a specific address.

[seancon1]

i have a client i support with about 100 employees, i would like to either

1. allow support emails sent from their domain to show up in the support tickets for that client
2. create a support department that will only process emails from their domain. 

i saw a feature request that was similar but had a few more requirements. 

anyone know of a way to make this happen or an add-on in the marketplace that would work?

i dont need them to be able to login and view tickets, just submit requests to the ticketing system via email

 

Thanks.

Sean

Edited February 16, 2018 by seancon1