RonnieSen Posted November 13, 2017 Share Posted November 13, 2017 Hello We have a lease license from a popular host and have a version 6.3 installed but now we need to integrate the taxation system and will have to upgrade to the latest version.. However when logging into the WHMCS website, we are unable to download the full latest release as its say we have a leased license Kindly let us know what would be the process and how we can upgrade it to the latest version??? Regards Link to comment Share on other sites More sharing options...
brian! Posted November 14, 2017 Share Posted November 14, 2017 20 hours ago, RonnieSen said: We have a lease license from a popular host and have a version 6.3 installed but now we need to integrate the taxation system and will have to upgrade to the latest version.. the taxation system within WHMCS hasn't really changed much between v6 to v7 - so i'm not sure why you'd need to upgrade (unless you were using a third-party module that required it to be run on the latest version). 20 hours ago, RonnieSen said: However when logging into the WHMCS website, we are unable to download the full latest release as its say we have a leased license have you tried contacting your host about this? perhaps your server doesn't meet the v7 requirements and so that may be one reason if your host doesn't want you to upgrade. 20 hours ago, RonnieSen said: Kindly let us know what would be the process and how we can upgrade it to the latest version??? you could contact Reseller Support, open a ticket with them (no login required) and they'd be able to point you in the right direction... offhand, I don't know who has the responsibility to provide the updates (the reseller or WHMCS). Link to comment Share on other sites More sharing options...
RonnieSen Posted November 14, 2017 Author Share Posted November 14, 2017 Hello Thanks for the response.. However just wanted to update that our host provided the latest release and we have upgraded WHMCS to latest version.. Thanks again..can close this thread..! Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted November 18, 2017 Share Posted November 18, 2017 Hey @RonnieSen Just for future reference if you do have a license from a reseller they need to provide these files to you Link to comment Share on other sites More sharing options...
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