Mike Thompson Posted September 30, 2017 Share Posted September 30, 2017 Whenever, I try and login to the admin part of my website on WHMCS. It has no error but it just refreshes. Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted October 1, 2017 Share Posted October 1, 2017 Hey @Mike Thompson, Hmm, this is definitely odd, could you try uploading a fresh copy of the WHMCS Admin Directories and see if that helps Link to comment Share on other sites More sharing options...
Mike Thompson Posted October 1, 2017 Author Share Posted October 1, 2017 (edited) @WHMCS ChrisD I have done this multiple times. Edited October 1, 2017 by Mike Thompson Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted October 1, 2017 Share Posted October 1, 2017 Are you getting any errors in your server log? Just checking is this a new install or an update from a previous version? Link to comment Share on other sites More sharing options...
Mike Thompson Posted October 1, 2017 Author Share Posted October 1, 2017 A new install, how do you look at server log? Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted October 1, 2017 Share Posted October 1, 2017 5 minutes ago, Mike Thompson said: A new install, how do you look at server log? Ok, can you please check if the user has been created in tbladmins in your database please Link to comment Share on other sites More sharing options...
Mike Thompson Posted October 1, 2017 Author Share Posted October 1, 2017 It is. This is my problem "that you are unable to access the admin section and that when you attempt to login it just redirects back to the login page." Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 3, 2017 WHMCS Support Manager Share Posted October 3, 2017 Hi, Please try logging in with the "Remember Me" button ticked. If this works, it indicates a PHP Session issue which your server admin/hoosting provider will need to resolve. More information: http://help.whmcs.com/m/troubleshooting/l/678268-troubleshooting-login-problems http://help.whmcs.com/m/troubleshooting/l/690502-resolving-warnings-on-the-system-health-status-page Link to comment Share on other sites More sharing options...
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