Jackis16 Posted February 14, 2017 Share Posted February 14, 2017 Hey guys I am currently in the process of installing WHMCS on a new domain, and have what I think is a unusual issue! My WHMCS instance has no images, css files, ect, as it seams to be trying to grab the assets from /assets instead of /billing/assets - I am using an unchanged version of the sex theme. WHMCS Instance - https://www.webhostmore.com/billing/'>https://www.webhostmore.com/billing/ General settings; Domain : https://www.webhostmore.com/ WHMCS System URL : https://www.webhostmore.com/billing/'>https://www.webhostmore.com/billing/ Not sure what else their is that can cause this! I have been trying to fix this for 2 days now and have decided to come here as someone may know how to fix this! Hope for some help, Thanks all. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted February 14, 2017 Share Posted February 14, 2017 Hello Jacis16 Please try uploading a fresh copy of the the themes directory to see if this assists. 0 Quote Link to comment Share on other sites More sharing options...
Jackis16 Posted February 14, 2017 Author Share Posted February 14, 2017 I have already tried re-uploading all of the files for WHMCS multiple times, the issue seams to be WHMCS is attempting to pull assets from "https://www.webhostmore.com/templates/six/css/" ect, when WHMCS is located at, "https://www.webhostmore.com/nilling/templates/six/css/". 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted February 14, 2017 Share Posted February 14, 2017 it must be a configuration issue - if I edit the URL's in your header.tpl file to the full URL, then the page would work... have you checked the database to see if the correct systemurl is stored within it ? if it is, then i'd be tempted to enter something else into the systemurl field in general settings; save it; and then enter your correct URL again and save and see if that makes a difference. as a last resort, you could probably add a base href to header.tpl - but you really shouldn't have to if the configuration is correct. 0 Quote Link to comment Share on other sites More sharing options...
Jackis16 Posted February 14, 2017 Author Share Posted February 14, 2017 Here is my database for the configuration, as you can see that is correct! 0 Quote Link to comment Share on other sites More sharing options...
Jackis16 Posted February 14, 2017 Author Share Posted February 14, 2017 If I change the {$WEB_ROOT} variable to {$WEB_ROOT}/billing/ it fixed the majority of the install, although none of the links send through to /billing and they all instead go to /! 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted February 14, 2017 Share Posted February 14, 2017 this is a weird one - I still think somewhere along the lines a step has been missed during installation/configuration... but without seeing it close-up or knowing exactly what you did during installation, it'd just be speculating as to the cause/solution. what you should probably do is open a ticket with support and let them have a look... for any experienced WHMCS installer, the solution will likely be obvious once they can see the setup. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted February 14, 2017 Share Posted February 14, 2017 I am using an unchanged version of the sex theme. Is this a new theme we know nothing about LOL.sorry could not resist but as other say open a ticket with WHMCS and let them have a look 0 Quote Link to comment Share on other sites More sharing options...
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