HTTP Eror 500, after update to V7.1

[povesteata]

Hello,

 

I have solve more issue after the update, but this i realy don't know what i must to do!

After a order it's done, on the last step the page it's blank.

http://pasteboard.co/bLf9v2EhY.png

 

Normaly, before, after complet the order the client see the PDF invoice. But now it's a blank page!

If i will goo to the admin areea, there it's the pending order and also i receive the order notification.

 

Any ideea what's wrong?

Maibe the cron job?

 

Many regards.

[xyzulu]

Try enabling display errors in Setup > General > Other so see if any useful information is shown. Also check your server log for any more information on the 500 error.

[twhiting9275]

additionally, look in your site's public_html directory for any error_logs . Information could be in there as well

[povesteata]

Hello and many thank's for help me.

in cpale i find the gz file.

 

host-profesional.firme365.ro-Dec-2016.gz

 

I must open this to see the error?

Maibe it's a bad connectio with cron jobs? I said that because for example yesterday i have created 2 invoices and on the WHMCS Cron Job Activity e-mail that i have receive at 12:00 it's 0 invoices generated.

 

Many regards.

Edited December 20, 2016 by povesteata

[WHMCS ChrisD]

Hello,

 

The cron report will only show invoices it generates itself, it will not show any invoices added by yourself or any other admin users.

 

Have you enabled errors as mentioned by other users in this post you might also like to consider adding the line $display_errors = true; to the end of your configuration.php then trying your cart process once again.

 

In regards to your error logs these are generally called error_logs in your WHMCS installation folder or you should find an error logs icon in your cPanel Control Panel.

[TheTechLounge]

Possibly an incorrect setting in your .htaccess file?

[povesteata]

Hello,

 

I just add the code on configuration.php

After i try to add a new order i have receive this error:

 

Fatal error: Uncaught exception 'WHMCS\Exception\Module\InvalidConfiguration' with message 'You must provide either an IP or Hostname for the Server' in /home/firmero/public_html/host-profesional.com/modules/servers/cpanel/cpanel.php:0 Stack trace: #0 /home/firmero/public_html/host-profesional.com/modules/servers/cpanel/cpanel.php(0): cpanel_curlRequest(Array, '/json-api/listp...', '', Array) #1 /home/firmero/public_html/host-profesional.com/modules/servers/cpanel/cpanel.php(0): cpanel_jsonRequest(Array, '/json-api/listp...', '') #2 /home/firmero/public_html/host-profesional.com/modules/servers/cpanel/cpanel.php(0): cpanel_ListPackages(Array, false) #3 [internal function]: cpanel_CreateAccount(Array) #4 /home/firmero/public_html/host-profesional.com/vendor/whmcs/whmcs-foundation/lib/Module/AbstractModule.php(0): call_user_func('cpanel_CreateAc...', Array) #5 /home/firmero/public_html/host-profesional.com/vendor/whmcs/whmcs-foundation/lib/Module/Server.php(0): WHMCS\Module\AbstractModule->call('CreateAccount', Array) #6 /h in /home/firmero/public_html/host-profesional.com/vendor/whmcs/whmcs-foundation/lib/Terminus.php on line 0

 

 

But, i realy don't understed what it's means.

Edited December 20, 2016 by povesteata

[twhiting9275]

Go through your cPanel servers, make sure they've all got IP addresses assigned, and make sure that one of them is set to be the default for that server group

[povesteata]

Hello,

 

I just check that and all run good.

That's correct what i have check?

[y2jref]

Hi I get the http error 500 after updating to v7... I tried to add $display_error ='true'; on configuration.php but the http error continue, I cannot even get into the admin area

 

- - - Updated - - -

 

I also checked the error log on the cpanel, no error displayed... I then changed the php version to 7.1 with ioncube... still I see the http error 500

[xyzulu]

You won't be able to use php 7.1 as ioncube is not yet supporting this version.

Check your server error logs, file/folder permissions, as well as your .htaccess file directives for help on the 500 error. I would suggest renaming the .htaccess file as a test for a start.