Wolfhound Posted October 23, 2016 Share Posted October 23, 2016 Hello! After update i have this error Cron Job: Check for Updates Failed: Please ensure you have selected a valid Update Channel and then try again. and cron cant work. I think its connected with issue from new feature Update Whmcs. But i can enter in Update Whmcs i write my password and nothing happend.(just page renew) - - - Updated - - - cant enter* (sorry) 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted October 23, 2016 Share Posted October 23, 2016 Hi Wolfhound, Please open a support ticket or try re-uploading a fresh copy of the v7 files 0 Quote Link to comment Share on other sites More sharing options...
HarryWales Posted October 24, 2016 Share Posted October 24, 2016 I had the same problem... Are you using a customised Admin Template? Because I was using a custom admin template the "Utilities/Update WHMCS" was not showing on my menu... My old admin template was based on the "blend" template from whmcs6 So I basically copied all the files from the "admin/templates/blend" folder of the new v7 installation pack (apart from the logo so I kept my own logo) into my "admin/templates/myadmintemplate" folder and then used "Utilities/System/System Cleanup/Empty Template Cache" to clear out the cache - and then the new "Utilities/Update WHMCS" menu item appeared ok. I was then able to set the Update Channel without any further problems... 0 Quote Link to comment Share on other sites More sharing options...
Marthy Posted November 14, 2016 Share Posted November 14, 2016 I had the same problem... Are you using a customised Admin Template? Because I was using a custom admin template the "Utilities/Update WHMCS" was not showing on my menu... My old admin template was based on the "blend" template from whmcs6 So I basically copied all the files from the "admin/templates/blend" folder of the new v7 installation pack (apart from the logo so I kept my own logo) into my "admin/templates/myadmintemplate" folder and then used "Utilities/System/System Cleanup/Empty Template Cache" to clear out the cache - and then the new "Utilities/Update WHMCS" menu item appeared ok. I was then able to set the Update Channel without any further problems... thanks for that 0 Quote Link to comment Share on other sites More sharing options...
MarthaA16 Posted November 16, 2016 Share Posted November 16, 2016 Hello, I'm having the same issue. I located where to fix this but it is telling me that I need to have a path configured for temporary storage of files during updates. Per the suggestions I have made a new folder outside the root directory but when I enter that info, it keeps giving me an error message: The path you entered does not appear to be a valid directory. Please check it and try again. I'm entering my domain name (without http://www.)/newfoldername/ I've tried it with the http as well but still getting same error. Any suggestions? Thanks, 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted November 16, 2016 Share Posted November 16, 2016 Hello, I'm having the same issue. I located where to fix this but it is telling me that I need to have a path configured for temporary storage of files during updates. Per the suggestions I have made a new folder outside the root directory but when I enter that info, it keeps giving me an error message: The path you entered does not appear to be a valid directory. Please check it and try again. I'm entering my domain name (without http://www.)/newfoldername/ I've tried it with the http as well but still getting same error. Any suggestions? Thanks, Thanks for your post MarthaA16 when setting your temporary path it must be a full path e.g /home/USERNAME/whmcsupdates Please try updating your folder path without the domain name and using the full path to the folder to see if this helps. 0 Quote Link to comment Share on other sites More sharing options...
MarthaA16 Posted November 17, 2016 Share Posted November 17, 2016 Hello Chris, Yes I have that fixed now but it is still not doing backups & there is no button to manually back up my database. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 17, 2016 Share Posted November 17, 2016 there is no button to manually back up my database. http://docs.whmcs.com/Backups#Manual_Database_Backup To manually download a backup of the WHMCS database at any time: Login to your WHMCS Admin Area Go to Utilities > System > Database Status Click the Download Full Database Backup button at the top of the page You should be prompted for a file to download. Save the file to your computer. Depending on the database size, this may take a few moments. Once the download is complete you have now backed up your database. 0 Quote Link to comment Share on other sites More sharing options...
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