Cron Job: Check for Updates Failed: Please ensure you have selected a valid Update Channel and then

[Wolfhound]

Hello!

After update i have this error Cron Job: Check for Updates Failed: Please ensure you have selected a valid Update Channel and then try again. and cron cant work.

I think its connected with issue from new feature Update Whmcs. But i can enter in Update Whmcs i write my password and nothing happend.(just page renew)

 

- - - Updated - - -

 

cant enter* (sorry)

[WHMCS ChrisD]

Hi Wolfhound,

Please open a support ticket or try re-uploading a fresh copy of the v7 files

[HarryWales]

I had the same problem...

 

Are you using a customised Admin Template?

 

Because I was using a custom admin template the "Utilities/Update WHMCS" was not showing on my menu...

 

My old admin template was based on the "blend" template from whmcs6

 

So I basically copied all the files from the "admin/templates/blend" folder of the new v7 installation pack (apart from the logo so I kept my own logo) into my "admin/templates/myadmintemplate" folder and then used "Utilities/System/System Cleanup/Empty Template Cache" to clear out the cache - and then the new "Utilities/Update WHMCS" menu item appeared ok.

 

I was then able to set the Update Channel without any further problems...

[Marthy]

I had the same problem...

 

Are you using a customised Admin Template?

 

Because I was using a custom admin template the "Utilities/Update WHMCS" was not showing on my menu...

 

My old admin template was based on the "blend" template from whmcs6

 

So I basically copied all the files from the "admin/templates/blend" folder of the new v7 installation pack (apart from the logo so I kept my own logo) into my "admin/templates/myadmintemplate" folder and then used "Utilities/System/System Cleanup/Empty Template Cache" to clear out the cache - and then the new "Utilities/Update WHMCS" menu item appeared ok.

 

I was then able to set the Update Channel without any further problems...

 

thanks for that

[MarthaA16]

Hello,

 

I'm having the same issue. I located where to fix this but it is telling me that I need to have a path configured for temporary storage of files during updates. Per the suggestions I have made a new folder outside the root directory but when I enter that info, it keeps giving me an error message: The path you entered does not appear to be a valid directory. Please check it and try again. I'm entering my domain name (without http://www.)/newfoldername/ I've tried it with the http as well but still getting same error.

 

Any suggestions?

 

Thanks,

[WHMCS ChrisD]

Hello,

 

I'm having the same issue. I located where to fix this but it is telling me that I need to have a path configured for temporary storage of files during updates. Per the suggestions I have made a new folder outside the root directory but when I enter that info, it keeps giving me an error message: The path you entered does not appear to be a valid directory. Please check it and try again. I'm entering my domain name (without http://www.)/newfoldername/ I've tried it with the http as well but still getting same error.

 

Any suggestions?

 

Thanks,

 

Thanks for your post MarthaA16 when setting your temporary path it must be a full path e.g /home/USERNAME/whmcsupdates

 

Please try updating your folder path without the domain name and using the full path to the folder to see if this helps.

[MarthaA16]

Hello Chris,

 

Yes I have that fixed now but it is still not doing backups & there is no button to manually back up my database.

[brian!]

there is no button to manually back up my database.

http://docs.whmcs.com/Backups#Manual_Database_Backup

 

To manually download a backup of the WHMCS database at any time:

1. Login to your WHMCS Admin Area
   
2. Go to Utilities > System > Database Status
   
3. Click the Download Full Database Backup button at the top of the page
   
4. You should be prompted for a file to download. Save the file to your computer. Depending on the database size, this may take a few moments.
   
5. Once the download is complete you have now backed up your database.