Plesk Error code: 1023 The plan was not applied: Hosting performance settings management

[l30n]

Hi, I have problem with Plesk module at least on "Create" command.

 

The error message was "Module Command Error Error code: 1023. Error message: The plan was not applied: Hosting performance settings management"

 

It also showed the same error in whatever "service plan" I selected.

 

Please anybody help, I cannot create new order anymore.

[l30n]

Also how do I change my username ? I accidentally use email as my username . I also cannot PM admin for help.

[brian!]

Also how do I change my username ? I accidentally use email as my username . I also cannot PM admin for help.

you should be able to enable the Private Messaging once you get to 5 posts.

 

until then, you could try posting in Forum Assistance - only you and staff members will be able to see the thread and you can ask in there for them to change your username.

[WHMCS John]

Hi,

This isn't an error I've encountered before. As the error is coming directly from the Plesk API I recommend speaking with Plesk support for further insight.

 

To assist Plesk support diagnose the problem, the commands being sent/received between WHMCS and the module can be recorded using the Utilities > Logs > Module debug Log tool.

Please enable it, reproduce the problem, disable it again and then copy the data into the ticket you open with Plesk.

 

More detailed instructions are published at http://docs.whmcs.com/Troubleshooting_Module_Problems

[cenourinha]

I did get the same error some days ago. Created the account manually and never found more about this.

[l30n]

Got answer from Plesk forum and it fix the problem. Looks like have to enable "Hosting performance settings management" permission on your reseller plan.