whmcs connect cpanel database problem

[Daniel80]

Hi fellows!

 

I have installed whmcs and now setting up everything and when i come to "servers" and under "server details"

and have cPanel selected under type with login and password.

When i press Test connection i got "FAILED: Array"

 

Have put in hostname, ipadress, ns1 and ns2 with ip.

 

I belive there something simple I'm just forgot?

 

All help is welcome

 

Best regards

Daniel

[brian!]

have you entered either username/password or username/access hash? if so, are they correct??

 

http://docs.whmcs.com/CPanel/WHM#Adding_a_cPanel_Server

[twhiting9275]

IIRC there was an issue with this if you had advanced two factor authentication enabled (ie: duo auth, or google auth). Make sure that the user can login directly with the user and password, not using 2fa of any kind

[Daniel80]

have you entered either username/password or username/access hash? if so, are they correct??

 

http://docs.whmcs.com/CPanel/WHM#Adding_a_cPanel_Server

 

Yes i use my login and password and they are correct.

[WHMCS John]

Hi,

There are potentially a number of causes for this error:

 

• The cPanel server has Force SSL Redirect enabled in WHM but the secure connection checkbox is not tick on the server in WHMCS
  
• Firewall restriction: The WHMCS server's IP address needs to be able to communicate with cPanel
  
• /etc/hosts.allow : WHM allows managing /etc/hosts.allow to deny all. You will need to add the WHMCS server's IP address to the /etc/hosts.allow list above the deny rule.
  
• This can also be caused by SELinux being enabled on the cPanel server.
  
• "Limit logins to verified IP addresses" is enabled in WHM under "Security Center >> Configure Security Policies". This either needs the IP under Help > License Information or to be disabled at your discretion.