djpete Posted April 6, 2016 Share Posted April 6, 2016 ticket placed but no reply as yet. anyone? After upgrade to latest version I have just noticed that if I go into settings for any domain I get a 500 error. Everything else seems ok 0 Quote Link to comment Share on other sites More sharing options...
djpete Posted April 6, 2016 Author Share Posted April 6, 2016 this is the error i get... The http://www.mywebsitename.com.au page isn’t working http://www.mywebsitename.com.au is currently unable to handle this request. 500 0 Quote Link to comment Share on other sites More sharing options...
djpete Posted April 6, 2016 Author Share Posted April 6, 2016 Maybe this is the prob. just spoke to tpp wholesaler and they are looking into wether this could be effecting me.. UPDATE 5:00PM: Cloud services are returning back to normal as load is now dropping. Our engineers will continue to monitor these services. UPDATE 04:30PM: PHP versions 5.3, 5.5, 5.6 and 7.0 across our cloud platform are returning to normal. PHP versions 5.2 and 5.4 will be brought back online shortly one at a time. UPDATE 02:00PM: PHP versions have been distributed across our PHP cluster to better manage load. We are currently introducing further capacity to the platform to help relieve some of this load caused by abuse. UPDATE 12:00PM - We have identified an issue/abuse on a PHP version running on our cloud platform (5.2 & 5.3). Our engineers will continue to investigate and mitigate the problem. Further updates will be provided as they are become available. Service Disruption - Cloud Web Hosting – Wednesday 6th April, 2016 Our technical service team would like to advise our customers that we are currently experience some cloud service interruptions. Our technical team is working to resolve the problem as our main priority at this time. We do sincerely apologise for the inconvenience caused by the disruption. Please be advised that contacting our support channels may result in a longer than average wait time while this issue is ongoing. We will update this alert with information as it becomes available. Date Start: 6/5/2016 10:20 AM (AEST) Date End: Ongoing Service Impact: Users may find 503 errors or slowness when trying to view their websites at this time. 0 Quote Link to comment Share on other sites More sharing options...
djpete Posted April 6, 2016 Author Share Posted April 6, 2016 this is a prob with whmcs upgrade and a fix is avail by opening a ticket. My prob is now solved with the fix file. 0 Quote Link to comment Share on other sites More sharing options...
vvoltt Posted April 6, 2016 Share Posted April 6, 2016 Hi djpete. I have the same issue. Are you able to share the fix? 0 Quote Link to comment Share on other sites More sharing options...
djpete Posted April 6, 2016 Author Share Posted April 6, 2016 please PM me and I can send the info I was given 0 Quote Link to comment Share on other sites More sharing options...
djpete Posted April 7, 2016 Author Share Posted April 7, 2016 tpp is having a connection issue also with registrar and said try again this arvo. so there are 2 issues WHMCS needs to be fixed and then we need to wait for tpp to fix their issue...happy days .thanks PS Admins I get a message that this forum is trying to load an unsafe script and have to check allow when using chrome to be able to post anything.. :-( Letting you know. 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted April 7, 2016 Share Posted April 7, 2016 do you mean this fix? http://forum.whmcs.com/showthread.php?112798-Hot-Fix-CORE-9907-Prevent-fatal-error-after-renewing-domains 0 Quote Link to comment Share on other sites More sharing options...
djpete Posted April 7, 2016 Author Share Posted April 7, 2016 no that is NOT the fix I was given. I was given a new tppregistar file 0 Quote Link to comment Share on other sites More sharing options...
djpete Posted April 7, 2016 Author Share Posted April 7, 2016 tpp up again everything working how it should here 0 Quote Link to comment Share on other sites More sharing options...
vvoltt Posted April 7, 2016 Share Posted April 7, 2016 Hi djpete. unfortunately I cant send a pm for some reason... 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 8, 2016 Share Posted April 8, 2016 Hi djpete. unfortunately I cant send a pm for some reason... you should be able to enable it after 5 forum posts... which you've now reached. 0 Quote Link to comment Share on other sites More sharing options...
akulhossain Posted August 15, 2016 Share Posted August 15, 2016 Dear, djpete@ I have the same issue when I try to add new products. Here screenshot: http://prnt.sc/c5wj37 Can you help me how to solve this issue? Thank you 0 Quote Link to comment Share on other sites More sharing options...
djpete Posted August 18, 2016 Author Share Posted August 18, 2016 sorry that sounds like different issue. Did you lodge a ticket? 0 Quote Link to comment Share on other sites More sharing options...
GeekBell Posted October 19, 2016 Share Posted October 19, 2016 I'm getting the same error when I click on a domain under a client and try to register a domain on the home page. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted October 23, 2016 Share Posted October 23, 2016 I know some of these issues are old but I want to tackle them all for future users Hi djpete. I have the same issue. Are you able to share the fix? Hi Vvoltt, did this work for you? you should be able to enable it after 5 forum posts... which you've now reached. It’s slightly higher than that brian! Dear, djpete@ I have the same issue when I try to add new products. Here screenshot: http://prnt.sc/c5wj37 Can you help me how to solve this issue? Thank you Hi Akulhossain, Navigate to Setup > General Settings > Other Tick the Display Errors checkbox located towards the bottom of the page Click Save Changes I'm getting the same error when I click on a domain under a client and try to register a domain on the home page. Hi GeekBell, Navigate to Setup > General Settings > Other Tick the Display Errors checkbox located towards the bottom of the page Click Save Changes Then repeat the register function and let us know the error 0 Quote Link to comment Share on other sites More sharing options...
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