cluster Posted February 6, 2016 Share Posted February 6, 2016 (edited) I have installed latest upgrade (patch) now the BCC option (Invoice paid) no longer works ... the "copy to" option has been set in the email template but it seems it's being ignored, there is no error log for the copy to email ... is there a solution to re-activate this feature? Edited February 6, 2016 by cluster 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted February 6, 2016 Share Posted February 6, 2016 i've just tried this on our v6.2.2 dev and both bcc and "copy to" is working fine... perhaps try re-installing the patch again. 1 Quote Link to comment Share on other sites More sharing options...
brian! Posted February 9, 2016 Share Posted February 9, 2016 I see from another thread that re-installing the patch again didn't work - you might want to try installing with the latest full version to see if that resolves the issue. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 11, 2016 WHMCS Support Manager Share Posted February 11, 2016 Hi, A hotfix is available for this issue (Case #CORE-9642). Please open a support ticket and it can be provided. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted February 12, 2016 Share Posted February 12, 2016 A hotfix is available for this issue (Case #CORE-9642). Please open a support ticket and it can be provided. John, surely if there is a bug to be fixed by this hotfix, it should be made publicly available at the Hotfixes site rather than asking people to contact support to get it? http://docs.whmcs.com/HotFixes 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.