[unconfirmed] This is not the Enom error you are looking for

[Mark Donne]

We are running the latest 5.3.12-release.1 and we have found what we believe is a Bug with the wrong error being reported back to the Admin user.

 

This relates to the Enom module for Domain renewals.

 

Under normal circumstances when you pay an invoice that has an Active Domain renewal in it the system will make the following API calls:

 

getcontacts -> getdomaininfo -> extend

 

These can be seen from the Module logs. However, if the getdomaininfo call fails with "CURL Error: 7 - Failed to connect to reseller.enom.com port 443: Timed out" it attempts to call updateexpireddomains which generates an error from Enom back to the Admin user. The error from Enom is "This is an active domain, hence no need to renew it."

 

So, the error we are told about via email is "This is an active domain, hence no need to renew it." but in fact, the real error was "CURL Error: 7 - Failed to connect to reseller.enom.com port 443: Timed out" which you would only know about if you have Module logging turned on.

 

Regards

Mark Donne