fyreflyX Posted November 2, 2014 Share Posted November 2, 2014 I have a Product Addon, billed monthly on the same date as the Hosting package, but 2 invoices generate each month on the same day (one for hosting, one for product addon) Separate Invoices for Services is unchecked I must be missing something. Is there any other areas in WHMCS that might be preventing Product Addons from being added to the same invoice as the Product? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 2, 2014 Share Posted November 2, 2014 there are at least two places where there are "Separate Invoices" checkboxes - in the client's profile (under the Profile tab) and in Client Groups - so it might be wise to check both. 0 Quote Link to comment Share on other sites More sharing options...
fyreflyX Posted November 3, 2014 Author Share Posted November 3, 2014 I wasn't using a Client Group for them, but I created a Client Group and kept Separate Invoices for Services unchecked. Hopefully this will do the trick. Thanks! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 5, 2014 WHMCS Support Manager Share Posted November 5, 2014 Hi, If they weren't in a client group to start with, that won't help I'm afraid. Please ensure the Payment Method for both the product and the addon are the same. 0 Quote Link to comment Share on other sites More sharing options...
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