Confusion over soft limits and suspension

[iHelpersLLC]

Yes, I have read through the documentation, and i'm still confused/unclear..

 

I want clients to be billed for disk and bandwidth overage, not suspend - so I have setup:

• WHMCS->product module settings very high
  
• WHMCS->Other soft limits to the actual allowed limits
  
• Cpanel/WHM package settings at actual allowed limits so clients can see how close they are to their limits
  

 

 

My confusion/question is: Will Cpanel suspend the account when it hits the WHM package limit? and if so, if I change that limit in cpanel, what will the client see as their allowed limits/% of use in WHMCS and Cpanel?

 

..or, am I missing something?

[WHMCS John]

Hi,

By default cPanel will suspend accounts that reach the bandwidth limit and will not allow users to use more disk space than allocated. As a result one would typically set the WHM package limits higher than the soft limits in WHMCS. This gives users the chance to exceed them so you can bill for overage.