Jump to content

Add Support Custom Fields to Ticket Body

ralphonz

By ralphonz
in Developer Corner

 Share

Recommended Posts

ralphonz Member

ralphonz

Posted
Posted

Hi,

 

I have added a load of custom fields to my "Request a Quote" ticket department. They are working just fine, however, I'd like the custom fields to be displayed as text in the body of the ticket when it is submitted.

 

This would also enable me to see all the custom fields when notification of a new ticket is sent to the admin by email (rather than having to log in to WHMCS, go to the ticket and then click on custom fields - a very clumsy process)

 

While I'm on the subject of quotes, if anyone knows how to automatically open a quote from a ticket submission that would also be very useful!

0
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to topic listing
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated

  I accept