Install errors

[travtrav5000]

Errors Occurred

 

Please open a ticket with the debug information below for support

 

File: install.sql

Line 159 - Duplicate entry '1' for key 'PRIMARY'

Line 160 - Duplicate entry '2' for key 'PRIMARY'

Line 161 - Duplicate entry '3' for key 'PRIMARY'

Line 162 - Duplicate entry '4' for key 'PRIMARY'

Line 163 - Duplicate entry '5' for key 'PRIMARY'

Line 164 - Duplicate entry '6' for key 'PRIMARY'

Errors Occurred

 

Please open a ticket with the debug information below for support

 

File: emailtemplates.sql

Line 1 - Column count doesn't match value count at row 1

Line 2 - Column count doesn't match value count at row 1

Line 3 - Column count doesn't match value count at row 1

Line 4 - Column count doesn't match value count at row 1

Line 5 - Column count doesn't match value count at row 1

Line 6 - Column count doesn't match value count at row 1

Line 7 - Column count doesn't match value count at row 1

Line 8 - Column count doesn't match value count at row 1

Line 9 - Column count doesn't match value count at row 1

Line 10 - Column count doesn't match value count at row 1

Line 11 - Column count doesn't match value count at row 1

Line 12 - Column count doesn't match value count at row 1

Line 13 - Column count doesn't match value count at row 1

Line 14 - Column count doesn't match value count at row 1

Line 15 - Column count doesn't match value count at row 1

Line 16 - Column count doesn't match value count at row 1

Line 17 - Column count doesn't match value count at row 1

Line 18 - Column count doesn't match value count at row 1

Line 19 - Column count doesn't match value count at row 1

Line 20 - Column count doesn't match value count at row 1

Line 21 - Column count doesn't match value count at row 1

Line 22 - Column count doesn't match value count at row 1

Line 23 - Column count doesn't match value count at row 1

Line 24 - Column count doesn't match value count at row 1

Line 25 - Column count doesn't match value count at row 1

 

ANY IDEAS????

[brian!]

open a ticket with support directly.

[WHMCS John]

Hi,

The error messages you're seeing here indicates that you're trying to do a new WHMCS installation into a database where WHMCS has already been installed. Did you run the install twice by mistake? New installs only work into empty databases so you'll need to delete and recreate a new database, and then run the install again using that.

 

If you are upgrading then please follow the instructions @http://docs.whmcs.com/Upgrading - but you will need to restore your database before running the upgrade and ensure the configuration.php file from the previous copy has been uploaded so WHMCS can detect that it needs to perform an upgrade.

 

Please ensure that MySQL Strict mode is disabled before trying again and that your server meets all the minimum requirements: http://docs.whmcs.com/System_Requirements