rsearley 0 Posted June 1, 2013 This morning i ran a search on a domain name that i own, just to see what bother extensions were available i was surprised to see the name i searched: strongnet.net came back as available as did the .com So i searched again and they showed as taken, the again and they showed as available I searched another name which i knew were taken, and the .com and .net showed as available. Another searched showed them as taken This problem seems to only affect .com and .net that i can see, and its only happened since my upgrade to 5.2.5 0 Quote Share this post Link to post Share on other sites
WHMCS Chris 3 Posted June 1, 2013 I'm actually noticing this and haven't identified the exact cause. Can you please put in a ticket & PM me the ticket ID? 0 Quote Share this post Link to post Share on other sites
DavidBee 2 Posted June 1, 2013 I just noticed the same thing this morning:| An order for a new domain reg was placed for a domain that already registered. 0 Quote Share this post Link to post Share on other sites
WHMCS Chris 3 Posted June 1, 2013 What whoisserver are you guys using? $ egrep '^.com\||^.net\|' includes/whoisservers.php 0 Quote Share this post Link to post Share on other sites
rsearley 0 Posted June 1, 2013 .com|whois.crsnic.net|No match for .net|whois.crsnic.net|No match for 0 Quote Share this post Link to post Share on other sites
WHMCS Chris 3 Posted June 1, 2013 I'm currently under the impression that it's the whois provider - switch this to: whois.monkmoniker.com and let me know if you continue to see failures. 0 Quote Share this post Link to post Share on other sites
WHMCS Chris 3 Posted June 1, 2013 Hmm, the more I look at this - the more oddities I see. root@vm1 [~]# whois google.com -h whois.crsnic.net [Querying whois.crsnic.net] [whois.crsnic.net] Whois Server Version 2.0 Domain names can now be registered with many different competing registrars. Go to http://registrar.verisign-grs.com/whois/ for detailed information. GOOGLE.COM GOOGLE.COM To single out one record, look it up with "xxx", where xxx is one of the of the records displayed above. If the records are the same, look them up with "=xxx" to receive a full display for each record. # whois google.com [Querying whois.verisign-grs.com] [whois.verisign-grs.com] Whois Server Version 2.0 Domain names can now be registered with many different competing registrars. Go to http://registrar.verisign-grs.com/whois/ for detailed information. No match for domain "GOOGLE.COM". These two reference the inability for these whoisservers to find ownership of that domain, or it's existence. However re-running the command gives what we all expect - that it's currently registered. A quick loop shows it returning as registered & as not registered in short spans from each other: # while true ; do date ; whois google.com|egrep 'No match for domain|Expires on' ; sleep 1 ; done Sat Jun 1 10:48:37 EDT 2013 No match for domain "GOOGLE.COM". Sat Jun 1 10:48:38 EDT 2013 No match for domain "GOOGLE.COM". Sat Jun 1 10:48:39 EDT 2013 No match for domain "GOOGLE.COM". Sat Jun 1 10:48:40 EDT 2013 Expires on..............: 2020-09-13. Sat Jun 1 10:48:42 EDT 2013 Expires on..............: 2020-09-13. Sat Jun 1 10:48:43 EDT 2013 Sat Jun 1 10:48:45 EDT 2013 Sat Jun 1 10:48:46 EDT 2013 No match for domain "GOOGLE.COM". Sat Jun 1 10:48:47 EDT 2013 No match for domain "GOOGLE.COM". Sat Jun 1 10:48:48 EDT 2013 There seems to be inconsistencies with whois providers returning consistent data. 0 Quote Share this post Link to post Share on other sites
rsearley 0 Posted June 1, 2013 The last hour or so, random tests seem to have worked, i will keep an eye out, possible the a different whois.. And report back 0 Quote Share this post Link to post Share on other sites
WHMCS Chris 3 Posted June 1, 2013 I'm able to record inconsistencies with monkmonitor.com too. Seems to be less frequent than crsnic.net however. Definitely need to get to the bottom of this. This is a good resource for whois servers as well: http://www.nirsoft.net/whois_servers_list.html 0 Quote Share this post Link to post Share on other sites
DewlanceHosting 1 Posted June 1, 2013 Hello, Sometimes whmcs show "domain is available for register" and If you recheck then show "Unavailable" 1st Attempt: Again I click on "Lookup" button and now show domain is available for register Screenshot(after): On 3rd attempt: http://zeromb.com/di-KT0S.png Thanks. 0 Quote Share this post Link to post Share on other sites
searley 1 Posted June 1, 2013 reported here http://forum.whmcs.com/showthread.php?73951-Domain-checker-issue regards 0 Quote Share this post Link to post Share on other sites
DewlanceHosting 1 Posted June 1, 2013 I am facing this same issue. Which whois server is reliable to use?(any recommendation?) 0 Quote Share this post Link to post Share on other sites
rsearley 0 Posted June 1, 2013 I am facing this same issue. Which whois server is reliable to use?(any recommendation?) Ive a horrible feeling its probably a communication error between the different registries, so none will be reliable.. But these errors normally get fixed quite quickly as it will have and affect on every company dealing with domains not just whmcs users.. Atleast i hope thats the case 0 Quote Share this post Link to post Share on other sites
WHMCS Chris 3 Posted June 2, 2013 Ive a horrible feeling its probably a communication error between the different registries, so none will be reliable.. But these errors normally get fixed quite quickly as it will have and affect on every company dealing with domains not just whmcs users.. Atleast i hope thats the case It seems to be isolated to .com, .net, and .org - that I've found thus far. It's definitely not an issue with the software as it occurs simply using the `whois` command. That being said, it is something I feel a solution should be found for if this ever occurs again. If I find anything else out, I'll update this thread. 0 Quote Share this post Link to post Share on other sites
stormy 5 Posted June 2, 2013 It's still happening. Is there any official word on the problem from Verisign or whoever? 0 Quote Share this post Link to post Share on other sites
ebmocwen 0 Posted June 2, 2013 Hi, Over the last 24 hours my WHMCS availability checker is occasionally returning "No Match" for .COM domains that are in fact registered. This is allowing clients to register domains that are unavailable. Is anyone else experiencing this problem? If I do a whois check for "gbp.com" around one third of the time it is coming up as available. The only thing I have done recently is applied the 5.1.6 and 5.1.7 patches. Any ideas would be most gratefully received! Thank you in advance. 0 Quote Share this post Link to post Share on other sites
ebmocwen 0 Posted June 2, 2013 Additional, here is a copy of the outpout from the server console, completely bypassing WHMCS: [root@server]# whois gbp.com [Querying whois.verisign-grs.com] [whois.verisign-grs.com] Whois Server Version 2.0 Domain names can now be registered with many different competing registrars. Go to http://registrar.verisign-grs.com/whois/ for detailed information. No match for domain "GBP.COM". >>> Last update of whois database: 2013-06-02T11:22:34Z <<< 0 Quote Share this post Link to post Share on other sites
easyhosting 5 Posted June 2, 2013 Additional, here is a copy of the outpout from the server console, completely bypassing WHMCS: [root@server]# whois gbp.com [Querying whois.verisign-grs.com] [whois.verisign-grs.com] Whois Server Version 2.0 Domain names can now be registered with many different competing registrars. Go to http://registrar.verisign-grs.com/whois/ for detailed information. No match for domain "GBP.COM". >>> Last update of whois database: 2013-06-02T11:22:34Z <<< http://whois.domaintools.com/gbp.com ' [h=2]This domain name is not registered'[/h] 0 Quote Share this post Link to post Share on other sites
atlanticadigital 0 Posted June 2, 2013 Is there any way to solve this problem? Any official word? 0 Quote Share this post Link to post Share on other sites
ebmocwen 0 Posted June 2, 2013 If only GBP.COM really was available to register! I've had clients purchase this domain twice from me in the last 24 hours LOL! Using WHOIS just is not reliable enough, I asked a little while back if we could bypass the WHOIS function so we could use the OpenSRS / Nominet availability checkers... Does anyone have a workaround while this problem is ongoing? 0 Quote Share this post Link to post Share on other sites
VicToMeyeZR 0 Posted June 2, 2013 I agree. I have had a couple clients i had to refund and explain what happened to the last few days because of it also. 0 Quote Share this post Link to post Share on other sites
away 0 Posted June 2, 2013 I have some problem too, sometime .com and .net registered domain always avaliable when check. I check in other provider use WHMCS have some problem, what whois server stable for .com and .net domain ...? 0 Quote Share this post Link to post Share on other sites
WHMCS Chris 3 Posted June 2, 2013 I've merged this forum post into an already existing one. 0 Quote Share this post Link to post Share on other sites
easyhosting 5 Posted June 2, 2013 using http://registrar.verisign-grs.com/webwhois-ui/index.jsp i checked verisign-grs.com and guess what No match for domain "VERISIGN-GRS". 0 Quote Share this post Link to post Share on other sites
WHMCS Chris 3 Posted June 2, 2013 Unfortunately the ICANN/IANA officers are closed for the weekend - I'll give them a call Monday morning and see if I can find anything out. 0 Quote Share this post Link to post Share on other sites