Domain checker issue

[rsearley 0]

This morning i ran a search on a domain name that i own, just to see what bother extensions were available i was surprised to see the name i searched: strongnet.net came back as available as did the .com

 

So i searched again and they showed as taken, the again and they showed as available

 

I searched another name which i knew were taken, and the .com and .net showed as available. Another searched showed them as taken

 

This problem seems to only affect .com and .net that i can see, and its only happened since my upgrade to 5.2.5

[WHMCS Chris 3]

I'm actually noticing this and haven't identified the exact cause. Can you please put in a ticket & PM me the ticket ID?

[DavidBee 2]

I just noticed the same thing this morning:| An order for a new domain reg was placed for a domain that already registered.

[WHMCS Chris 3]

What whoisserver are you guys using?

 

$ egrep '^.com\||^.net\|' includes/whoisservers.php

[rsearley 0]

.com|whois.crsnic.net|No match for

.net|whois.crsnic.net|No match for

[WHMCS Chris 3]

I'm currently under the impression that it's the whois provider - switch this to: whois.monkmoniker.com and let me know if you continue to see failures.

[WHMCS Chris 3]

Hmm, the more I look at this - the more oddities I see.

root@vm1 [~]# whois google.com -h whois.crsnic.net
[Querying whois.crsnic.net]
[whois.crsnic.net]

Whois Server Version 2.0

Domain names can now be registered with many different competing registrars. 
Go to http://registrar.verisign-grs.com/whois/ for detailed information.

GOOGLE.COM
GOOGLE.COM

To single out one record, look it up with "xxx", where xxx is one of the
of the records displayed above. If the records are the same, look them up
with "=xxx" to receive a full display for each record.

 

# whois google.com
[Querying whois.verisign-grs.com]
[whois.verisign-grs.com]

Whois Server Version 2.0

Domain names can now be registered with many different competing registrars. 
Go to http://registrar.verisign-grs.com/whois/ for detailed information.

No match for domain "GOOGLE.COM".

 

These two reference the inability for these whoisservers to find ownership of that domain, or it's existence. However re-running the command gives what we all expect - that it's currently registered. A quick loop shows it returning as registered & as not registered in short spans from each other:

 

 

# while true ; do date ; whois google.com|egrep 'No match for domain|Expires on' ; sleep 1 ; done
Sat Jun  1 10:48:37 EDT 2013
No match for domain "GOOGLE.COM".
Sat Jun  1 10:48:38 EDT 2013
No match for domain "GOOGLE.COM".
Sat Jun  1 10:48:39 EDT 2013
No match for domain "GOOGLE.COM".
Sat Jun  1 10:48:40 EDT 2013
   Expires on..............: 2020-09-13.
Sat Jun  1 10:48:42 EDT 2013
   Expires on..............: 2020-09-13.
Sat Jun  1 10:48:43 EDT 2013
Sat Jun  1 10:48:45 EDT 2013
Sat Jun  1 10:48:46 EDT 2013
No match for domain "GOOGLE.COM".
Sat Jun  1 10:48:47 EDT 2013
No match for domain "GOOGLE.COM".
Sat Jun  1 10:48:48 EDT 2013

 

 

 

There seems to be inconsistencies with whois providers returning consistent data.

[rsearley 0]

The last hour or so, random tests seem to have worked, i will keep an eye out, possible the a different whois.. And report back

[WHMCS Chris 3]

I'm able to record inconsistencies with monkmonitor.com too. Seems to be less frequent than crsnic.net however.

 

Definitely need to get to the bottom of this. This is a good resource for whois servers as well: http://www.nirsoft.net/whois_servers_list.html

[DewlanceHosting 1]

Hello,

 

Sometimes whmcs show "domain is available for register" and If you recheck then show "Unavailable"

 

1st Attempt:

 

 

Again I click on "Lookup" button and now show domain is available for register

Screenshot(after):

 

 

On 3rd attempt: http://zeromb.com/di-KT0S.png

 

 

 

Thanks.

[searley 1]

reported here http://forum.whmcs.com/showthread.php?73951-Domain-checker-issue

 

regards

[DewlanceHosting 1]

I am facing this same issue.

 

Which whois server is reliable to use?(any recommendation?)

[rsearley 0]

I am facing this same issue.

 

Which whois server is reliable to use?(any recommendation?)

 

Ive a horrible feeling its probably a communication error between the different registries, so none will be reliable.. But these errors normally get fixed quite quickly as it will have and affect on every company dealing with domains not just whmcs users..

 

Atleast i hope thats the case

[WHMCS Chris 3]

Ive a horrible feeling its probably a communication error between the different registries, so none will be reliable.. But these errors normally get fixed quite quickly as it will have and affect on every company dealing with domains not just whmcs users..

 

Atleast i hope thats the case

 

It seems to be isolated to .com, .net, and .org - that I've found thus far. It's definitely not an issue with the software as it occurs simply using the `whois` command. That being said, it is something I feel a solution should be found for if this ever occurs again. If I find anything else out, I'll update this thread.

[stormy 13]

It's still happening. Is there any official word on the problem from Verisign or whoever?

[ebmocwen 0]

Hi,

 

Over the last 24 hours my WHMCS availability checker is occasionally returning "No Match" for .COM domains that are in fact registered. This is allowing clients to register domains that are unavailable.

 

Is anyone else experiencing this problem?

 

If I do a whois check for "gbp.com" around one third of the time it is coming up as available.

 

The only thing I have done recently is applied the 5.1.6 and 5.1.7 patches.

 

Any ideas would be most gratefully received!

 

Thank you in advance.

[ebmocwen 0]

Additional, here is a copy of the outpout from the server console, completely bypassing WHMCS:

 

[root@server]# whois gbp.com

[Querying whois.verisign-grs.com]

[whois.verisign-grs.com]

 

Whois Server Version 2.0

 

Domain names can now be registered with many different competing registrars.

Go to http://registrar.verisign-grs.com/whois/ for detailed information.

 

No match for domain "GBP.COM".

 

>>> Last update of whois database: 2013-06-02T11:22:34Z <<<

[easyhosting 5]

Additional, here is a copy of the outpout from the server console, completely bypassing WHMCS:

 

[root@server]# whois gbp.com

[Querying whois.verisign-grs.com]

[whois.verisign-grs.com]

 

Whois Server Version 2.0

 

Domain names can now be registered with many different competing registrars.

Go to http://registrar.verisign-grs.com/whois/ for detailed information.

 

No match for domain "GBP.COM".

 

>>> Last update of whois database: 2013-06-02T11:22:34Z <<<

 

http://whois.domaintools.com/gbp.com '

[h=2]This domain name is not registered'[/h]

[atlanticadigital 0]

Is there any way to solve this problem?

Any official word?

[ebmocwen 0]

If only GBP.COM really was available to register! I've had clients purchase this domain twice from me in the last 24 hours LOL!

 

Using WHOIS just is not reliable enough, I asked a little while back if we could bypass the WHOIS function so we could use the OpenSRS / Nominet availability checkers... Does anyone have a workaround while this problem is ongoing?

[VicToMeyeZR 0]

I agree. I have had a couple clients i had to refund and explain what happened to the last few days because of it also.

[away 0]

I have some problem too, sometime .com and .net registered domain always avaliable when check. I check in other provider use WHMCS have some problem, what whois server stable for .com and .net domain ...?

[WHMCS Chris 3]

I've merged this forum post into an already existing one.

[easyhosting 5]

using http://registrar.verisign-grs.com/webwhois-ui/index.jsp i checked verisign-grs.com and guess what

 

No match for domain "VERISIGN-GRS".

[WHMCS Chris 3]

Unfortunately the ICANN/IANA officers are closed for the weekend - I'll give them a call Monday morning and see if I can find anything out.