DavidBee Posted March 12, 2013 Share Posted March 12, 2013 Anyone wanting to join me in saying well done to WHMCS on the latest release! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted March 12, 2013 Share Posted March 12, 2013 I will! Way to go WHMCS! 0 Quote Link to comment Share on other sites More sharing options...
DJI Posted March 12, 2013 Share Posted March 12, 2013 If I wasn't stuck on : Down for Maintenance (Err 2)An upgrade is currently in progress... Please come back soon... After an upgrade I would 0 Quote Link to comment Share on other sites More sharing options...
DavidBee Posted March 12, 2013 Author Share Posted March 12, 2013 Upload the zip via cPanel and extract. Completes within seconds and saves you waiting on FTP uploading 2k files:P Plus means you wont need to stare at that message. 0 Quote Link to comment Share on other sites More sharing options...
jclarke Posted March 12, 2013 Share Posted March 12, 2013 If I wasn't stuck on :After an upgrade I would I had this same issue upgrading my dev instance, I got around it by going to https://yourdomain.com/install2/install.php 0 Quote Link to comment Share on other sites More sharing options...
DavidBee Posted March 12, 2013 Author Share Posted March 12, 2013 Spoke too soon:( Seems just to be our install tho. Our clientarea.php dont show anything. Tried the normal blank page fixes with no avail. Turned on showing errors and get the following. Fatal error: Call to a member function assign() on a non-object in /************/includes/hooks/livehelp.php on line 0 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted March 12, 2013 Share Posted March 12, 2013 If anyone has a template from Zomex then their is an issue as Jack (Zomex) just issued this email WHMCS 5.2.1 stable was released today, there's been a change to the code used to create custom pages which results in the old code showing the down for maintenance message. Our templates use the official WHMCS provided code for custom pages: http://docs.whmcs.com/Creating_Pages This code needs to be updated since 5.2.1 so we'll be sending the revised files + instructions today. Until then I advise you not to upgrade to WHMCS 5.2.1 because our templates make use of the official custom pages code provided by WHMCS. Regards, Jack Curtis, Zomex.com 0 Quote Link to comment Share on other sites More sharing options...
Alex - Arvixe Posted March 12, 2013 Share Posted March 12, 2013 Well done WHMCS, haven't got my upgrade done yet but looking at the change log looks like a good release. @easyhosting - thanks for that, bought the Ice template from him a while back but never used it . 0 Quote Link to comment Share on other sites More sharing options...
DavidBee Posted March 12, 2013 Author Share Posted March 12, 2013 Sorted my blank page issue. Seemed to be some addons causing the problem 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted March 12, 2013 Share Posted March 12, 2013 will be fully testing on dev licence first 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted March 12, 2013 Share Posted March 12, 2013 If I wasn't stuck on : After an upgrade I would This is resolved by running the installer at install2/install.php - future downloads of the updates have install2 set as ./install/ 0 Quote Link to comment Share on other sites More sharing options...
brianr Posted March 12, 2013 Share Posted March 12, 2013 Day 1 - tested on dev machine and all hell broke loose during upgrade.. No admin login (no errors either), and just applying the patch against the old version breaks domain regs in cart.... I'll just crank up modsec for a few days while WHMCS sorts it all out. Piece of advice for WHMCS, hold off on fulfilling upgrade orders, or at least prioritize bug/trouble tickets vs upgrade requests this time.... 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted March 12, 2013 Share Posted March 12, 2013 Piece of advice for WHMCS, hold off on fulfilling upgrade orders, or at least prioritize bug/trouble tickets vs upgrade requests this time.... Already in play. 0 Quote Link to comment Share on other sites More sharing options...
leemason Posted March 12, 2013 Share Posted March 12, 2013 im stuck on: Down for Maintenance (Err 2) An upgrade is currently in progress... Please come back soon... tried to visit /install2/install.php still the same..... whmcs please advise 0 Quote Link to comment Share on other sites More sharing options...
ssmmdd Posted March 13, 2013 Share Posted March 13, 2013 Sorted my blank page issue. Seemed to be some addons causing the problem I'm getting that - what did you do? 0 Quote Link to comment Share on other sites More sharing options...
DavidBee Posted March 13, 2013 Author Share Posted March 13, 2013 OK well first of all make sure your WHMCS install is in maintaince mode and redirecting to another page off you WHMCS. Enable the Setup > General Settings > Other tab > Display Errors option and then refresh the page you are getting the blank page on. This will display errors and direct you to 3rd party addons or hooks you may have installed. We simply deleted these. This is nothing to do with WHMCS. if you need further help then drop me a PM and I wil be glad to help you. Other than that everything else went OK for us. We had no errors as mentioned on these forums so far. 0 Quote Link to comment Share on other sites More sharing options...
DavidBee Posted March 13, 2013 Author Share Posted March 13, 2013 im stuck on: Down for Maintenance (Err 2) An upgrade is currently in progress... Please come back soon... tried to visit /install2/install.php still the same..... whmcs please advise I only saw this when uploading files. Try uploading your files again? Some of them may be corrupt. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted March 13, 2013 Share Posted March 13, 2013 Hello, In the WHMCS release notes we've discontinued dbconnect.php in 5.2. http://docs.whmcs.com/Release_Notes#Version_5.2 May likely have been the issue. Running $display_errors = 'true'; should give more insight. 0 Quote Link to comment Share on other sites More sharing options...
ssmmdd Posted March 13, 2013 Share Posted March 13, 2013 (edited) Hello, In the WHMCS release notes we've discontinued dbconnect.php in 5.2. http://docs.whmcs.com/Release_Notes#Version_5.2 May likely have been the issue. Running $display_errors = 'true'; should give more insight. Hi Chris, All I get is: "Fatal error: Call to a member function assign() on a non-object in /<snip>/billing/includes/hooks/livehelp.php on line 0" If I remove that file, it works, but then I lose the Live Help I'm paying for... Edited March 13, 2013 by ssmmdd 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted March 13, 2013 Share Posted March 13, 2013 Unfortunately the livechat will need a separate update. At this time it's recommend that you simply rename the file until we can get an update out. There is no ETA for it currently, but Matt is working on these issues and more updates to come. I'm sorry for the inconvenience. We'll have this sorted soon. 0 Quote Link to comment Share on other sites More sharing options...
jclarke Posted March 13, 2013 Share Posted March 13, 2013 WHMCS removed the global $smarty variable in 5.2 which is most likely causing this issue you are seeing with the livehelp.php hook, it is going to cause a lot of issues in other addons/customizations as well. 0 Quote Link to comment Share on other sites More sharing options...
DavidBee Posted March 13, 2013 Author Share Posted March 13, 2013 but Matt is working on these issues and more updates to come You should buy Matt one of these cups Chris: /http://www.greatgiftsformen.com/muy-grande-extra-large-coffee-cup-p-2842.html 0 Quote Link to comment Share on other sites More sharing options...
ssmmdd Posted March 13, 2013 Share Posted March 13, 2013 You should buy Matt one of these cups Chris: /http://www.greatgiftsformen.com/muy-grande-extra-large-coffee-cup-p-2842.html Sweet Jesus! 0 Quote Link to comment Share on other sites More sharing options...
int Posted March 13, 2013 Share Posted March 13, 2013 Renamed the file, which resolved the same issue for us. However, this is a big inconvenience and something that really should have been tested before this update went live? Also, my clientareahome paid addon (from tshosting) doesn't work anymore either =/ Unfortunately the livechat will need a separate update. At this time it's recommend that you simply rename the file until we can get an update out. There is no ETA for it currently, but Matt is working on these issues and more updates to come. I'm sorry for the inconvenience. We'll have this sorted soon. 0 Quote Link to comment Share on other sites More sharing options...
int Posted March 13, 2013 Share Posted March 13, 2013 Another note: After the update from 5.1.2 to 5.2.1, the IP MONITOR cron job is causing emails to be sent displaying: <div style="border: 1px dashed #cc0000;font-family:Tahoma;background-color:#FBEEEB;width:100%;padding:10px;color:#cc0000;"><strong>Down for Maintenance</strong><br>An upgrade is currently in progress... Please come back soon...</div> 0 Quote Link to comment Share on other sites More sharing options...
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