wsa Posted February 2, 2013 Share Posted February 2, 2013 Where do I post any bug of WHMCS 5.2 Beta 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted February 2, 2013 Share Posted February 2, 2013 HTB, This was stated in the email sent by Matt when he released 5.2. Please take a moment to re-read the release email. Regards, 0 Quote Link to comment Share on other sites More sharing options...
WebsiteIntegrations Posted February 2, 2013 Share Posted February 2, 2013 There was an email? Was it buried in all that spam i got from the mailing list? The forum was better - at least you could moderate the irrelevant junk without it all mailing to me. (not to mention not having to weed through 3/4 of a page of the mailing list signatures and reply quotes) 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted February 2, 2013 Author Share Posted February 2, 2013 That true I less in the forums we can see everybody post already and bug. 0 Quote Link to comment Share on other sites More sharing options...
WebsiteIntegrations Posted February 2, 2013 Share Posted February 2, 2013 (edited) well i found the email in the mailing list archives. Looking through there i see no reports of issues - I doubt that its because there is not any (I found them starting right from installation) - so how do i know if something was reported or not? Or do you guys want 250 emails from each person with the same issue? Edited February 2, 2013 by wwesn 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted February 2, 2013 Share Posted February 2, 2013 I'm signed up to the beta but didn't get any download information, I assumed it hadn't been released yet. Can someone point me in the right direction? 0 Quote Link to comment Share on other sites More sharing options...
Jay Posted February 2, 2013 Share Posted February 2, 2013 If you have the 'beta tester access' product at their client area, they have now made the download available. 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted February 2, 2013 Share Posted February 2, 2013 I do and have downloaded it but don't have a license key 0 Quote Link to comment Share on other sites More sharing options...
losvre Posted February 2, 2013 Share Posted February 2, 2013 I do and have downloaded it but don't have a license key I cannot see any license key in the members area either 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted February 2, 2013 Share Posted February 2, 2013 To answer the questions. [1] We blocked people from being able to respond directly to the list to avoid poor mailing list etiquette (too much junk). [2] I emailed out stating you shouldn't be updating a production version and if you didn't already have a dev license, to contact sales [at] whmcs.com 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted February 2, 2013 Share Posted February 2, 2013 Hi Chris, Apart from the spam I didn't get any emails from the list. IMO this is a poor way to go as I'm probably not the only one that didn't get it and there's no discussion between other beta users. Why was the beta forum dropped? Right now I have no idea how to report bugs. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted February 2, 2013 WHMCS CEO Share Posted February 2, 2013 Hi Guys, For 5.2 we're trying out a new way of handling the beta testing process. The mailing list will enable us to make beta related announcements & notify you when we release updates - something which wasn't possible with the forums we used before. It will also enable us to reach out and contact you even during times when no specific beta release is taking place, but there might be new features or ideas where we're looking for input or user participation. And then for any bug reports, suggestions, or other feedback related to the beta, we have the email address beta-reports@whmcs.com where you can email and will be guaranteed to get a response directly from a member of our development team. We're trying out some new things here, with an aim of improving the things we do, but if this does prove not to be as effective as before we will of course revisit the forums idea. Matt 0 Quote Link to comment Share on other sites More sharing options...
Bubka3 Posted February 2, 2013 Share Posted February 2, 2013 We're trying out some new things here, with an aim of improving the things we do, but if this does prove not to be as effective as before we will of course revisit the forums idea. Well part of the idea is effective, mailing list announcements, but the beta-reports thing is not. Should of been a forum on here for that. 0 Quote Link to comment Share on other sites More sharing options...
BryanB Posted February 2, 2013 Share Posted February 2, 2013 (edited) Just some constructive feedback but the mailing list didn't seem like the easiest thing to comprehend to me either. Glad you fixed the spam but every email I get I also have to scroll down about 1/2 through the body of the email past all the unsubscribe links, replying instructions and email headers to actually figure out where the body of the message starts. I dont really blame HTB for missing the info on how to report a bug and the "go back and read your email" comment seemed a bit snarky. Edited February 2, 2013 by BryanB 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted February 2, 2013 Share Posted February 2, 2013 Sorry if it came off snarky, it wasn't my intention. Ill go and try and clean up mailmans responses - however it seems its because you have digest enabled. Ill see what I can do make it more human friendly. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted February 3, 2013 Share Posted February 3, 2013 I have mine set as Plain Text digests because if i set to MIME digests it sends the list as individual email attachments, but as i have my mail client set to not allow attachments then these cannot be opened. I agree all the headers etc in the list take time to scroll through to find what the body text is. 0 Quote Link to comment Share on other sites More sharing options...
MemoryX2 Posted February 3, 2013 Share Posted February 3, 2013 I'm looking forward to getting home so that I can begin testing ! I would really like to see some beta android app builds as well 0 Quote Link to comment Share on other sites More sharing options...
xeqution Posted February 3, 2013 Share Posted February 3, 2013 Just some constructive feedback but the mailing list didn't seem like the easiest thing to comprehend to me either. Glad you fixed the spam but every email I get I also have to scroll down about 1/2 through the body of the email past all the unsubscribe links, replying instructions and email headers to actually figure out where the body of the message starts. I dont really blame HTB for missing the info on how to report a bug and the "go back and read your email" comment seemed a bit snarky. Been a beta members for a long time, I am hating the use of MailMan, its a shocking system. I really liked the forum, you could easily search for a bug or see what other users have posted. The MailMan list you send out is rather confusing to read. 0 Quote Link to comment Share on other sites More sharing options...
toshost Posted February 3, 2013 Share Posted February 3, 2013 I find a error on WHMCS 5.2 version 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted February 3, 2013 Share Posted February 3, 2013 Report it via mailman then.. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted February 3, 2013 Share Posted February 3, 2013 I find a error on WHMCS 5.2 version yes report it through mailman as we have all been told and given the email to make report too 0 Quote Link to comment Share on other sites More sharing options...
Bubka3 Posted February 4, 2013 Share Posted February 4, 2013 Is it just me or is the beta disappointing at best? 0 Quote Link to comment Share on other sites More sharing options...
Y3K-Daniel Posted February 4, 2013 Share Posted February 4, 2013 I too agree a forum setup is better for keep track of the reports, and having open discussions about the beta. As for Matt's point on updating us about changes/updates to the beta, just email us from the client area by selecting all the beta product users? Normally I stay clear of mailing lists... i mean its not the 90's 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted February 4, 2013 Author Share Posted February 4, 2013 I hate how is it now you can not kept track who report or what. Before it was better now it bad. 0 Quote Link to comment Share on other sites More sharing options...
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