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user cannot change configurable options


snake

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I have confirmed this by logging in as user, if they select the product they cannot even view configurable options so are not able to change them.

Yes there are configurable options configured because I can see them and change them from the admin side.

 

How do we give customers access to the configurable options ?

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  • WHMCS Support Manager

Hi,

Configurable options should be displayed on the client's product details page, if not try uploading a fresh copy of /templates/*your active template*/clientareaproductdetails.tpl

 

As long as you've ticked the Setup > Products/Services > Products/Services > Upgrades tab > Configurable Options option ticked the "Upgrade/Downgrade Options" button will be displayed on the same page.

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