lance Posted July 20, 2012 Share Posted July 20, 2012 There seems to be way too many issues with 5.1.2 that are taking a long time to be addressed, time to regress to 5.0.3 I think and redo the past 2 weeks of orders manually... At least 5.0.3 worked.... 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted July 20, 2012 Share Posted July 20, 2012 this is why i always wait a few weeks before upgrading to any new version. This time i am pleased i have not upgraded. 0 Quote Link to comment Share on other sites More sharing options...
lance Posted July 20, 2012 Author Share Posted July 20, 2012 easyhosting, wish I had done the same this time, normally there are a few glitches, but the team fix these quickly... this time round though seems to be so many issues and lack of responses with fixes..... 0 Quote Link to comment Share on other sites More sharing options...
HostinPK Posted July 20, 2012 Share Posted July 20, 2012 We all know that every software is tested with beta testers and after so many tests, it is released but this time seems that we all are beta testers. Matt and his team should concentrate to fix problems instead of concentrating on Hostingcon. 0 Quote Link to comment Share on other sites More sharing options...
duperhost Posted July 20, 2012 Share Posted July 20, 2012 True, there are many issues. I know we should delay the upgrade if we know there is still issues with software. 0 Quote Link to comment Share on other sites More sharing options...
RebelOne Posted July 20, 2012 Share Posted July 20, 2012 this is why i always wait a few weeks before upgrading to any new version. This time i am pleased i have not upgraded. +1 I've got all my templates updated and ready to go, even stepped through the upgrade on my development machine but holding out till most issues are resolved to go live with it. 0 Quote Link to comment Share on other sites More sharing options...
andy40 Posted July 20, 2012 Share Posted July 20, 2012 We wont update next time straight away not after all these problems. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted July 20, 2012 Share Posted July 20, 2012 We all know that every software is tested with beta testers and after so many tests, it is released but this time seems that we all are beta testers.Matt and his team should concentrate to fix problems instead of concentrating on Hostingcon. version 5.1 was made a public Beta before it was released as a stable 5.1.2, so it is no longer in Beta stage. I have been playing aroud with 5.1.2 on a dev machine and have not come across that many issues, but still i dont think its ready for production environment 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted July 20, 2012 Share Posted July 20, 2012 clear install it work finre is when you start upgrade that the problem and true alot bug 0 Quote Link to comment Share on other sites More sharing options...
invictus Posted July 20, 2012 Share Posted July 20, 2012 With the severity of the bugs in 5.1.2 (for me it is orders not auto-activating, 404 errors on checkout, and all the issues with domains) it would seem that not enough beta testing was done before this was released as "stable". I know WHMCS support staff usually do a great job with ticket response time, but after this update support responses are slow and vague. It's easy to see that they are dealing with a high volume of tickets, probably due to the bugs in this release. I hope anyone who reads the forums first before updating will think twice and stick to 5.0, and that WHMCS will consider prolonging the next "stable" release until the major bugs are fixed. 0 Quote Link to comment Share on other sites More sharing options...
lance Posted July 20, 2012 Author Share Posted July 20, 2012 clear install it work finre is when you start upgrade that the problem and true alot bug Unfortunately alot of us are upgrading...... 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted July 20, 2012 Share Posted July 20, 2012 The amount of bugs that seem to be in 5.1.2 as the amount of threads on these and looks like support tickets must be showing this. I think the best course of action by WHMCS is pull back version 5.1.2 and help members downgrade back to 5.0.3 so that they can have take a good look at 5.1.2 and then place this back into Beta to sort out all the remaining bugs. just my 2cents 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted July 20, 2012 Share Posted July 20, 2012 We've had no issues at all... Some of our resellers have had some problems but it seems isolated to installs/upgrades performed with Softaculous. 0 Quote Link to comment Share on other sites More sharing options...
ckh Posted July 20, 2012 Share Posted July 20, 2012 this is why i always wait a few weeks before upgrading to any new version. This time i am pleased i have not upgraded. Me too! Still on 5.03 and I normally don't upgrade until the posts about the upgrade settle and all the bug fixes are in the upgrade vs downloading them individually. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted July 20, 2012 Share Posted July 20, 2012 We've had no issues at all... Some of our resellers have had some problems but it seems isolated to installs/upgrades performed with Softaculous. not really, we have the Softaculous link disabled as this meant resellers could use this rather than our aff link. but we have resellers with issues after upgrading when the release was made. but we still use 5.0.3 and will do for the forseable future 0 Quote Link to comment Share on other sites More sharing options...
lance Posted July 20, 2012 Author Share Posted July 20, 2012 easyhosting, wise move... wish had stayed on that too.... hopefully though matt and team can concentrate more on current issues rather than expanding more with cpanel and hostcon takign precedence 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted July 20, 2012 Share Posted July 20, 2012 this has actually cost me time and money as i have had clients and resellers pay me to upgrade to 5.1.2, but ive spent the last few days rolling back resellers and clients back to 5.0.3 with some wanting refunds while others are willing to wait until 5.1.2 is fully fixed for us to upgraded again without charging them as they already paid 0 Quote Link to comment Share on other sites More sharing options...
lance Posted July 20, 2012 Author Share Posted July 20, 2012 easyhosting, sorry to hear that.... shambles all round then ( 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted July 20, 2012 Share Posted July 20, 2012 easyhosting, sorry to hear that.... shambles all round then ( it happens, just got to pick yourself up and move on 0 Quote Link to comment Share on other sites More sharing options...
Blueberry3.14 Posted July 20, 2012 Share Posted July 20, 2012 Amen! Wish I'd waited. From the release notes it didn't seem like that big of a change. I'd also seen it being BETA tested for what seemed like quite some time, so I assumed the upgrade was safe. Now I find there are NUMEROUS undocumented changes. To templates, to email templates. WTH???? I've *never* had an upgrade the reverted my email templates to the lame out-of-the-box emails. I've used WHMCS since 2006, and have never been so pissed or disappointed. And in looking at the WHMCS client area, it seems WHMCS itself is still using 5.0.3. I realize some of the issues (at least the cosmetic ones) are from the changes in bootstrap.css. But if it ain't ready, it ain't ready. Screw this, I'm downgrading. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted July 20, 2012 Share Posted July 20, 2012 i think they rushed 5.1.2 out, so they could concentrate on the cPanel deal and Matt could travel to Boston for Hostcon 0 Quote Link to comment Share on other sites More sharing options...
Blueberry3.14 Posted July 20, 2012 Share Posted July 20, 2012 After the PR snafu they just weathered, one would expect a completely different approach. 0 Quote Link to comment Share on other sites More sharing options...
invictus Posted July 21, 2012 Share Posted July 21, 2012 After the PR snafu they just weathered, one would expect a completely different approach. Haha, you would think so, wouldn't you? This update has been such a mess, I don't think it's helping them at all. 0 Quote Link to comment Share on other sites More sharing options...
Blueberry3.14 Posted July 21, 2012 Share Posted July 21, 2012 Haha, you would think so, wouldn't you? Totally. This update has been such a mess, I don't think it's helping them at all. I ended up re-uploading all the templates (rather than just the *documented* changed ones) and will go back through and re-add customizations. I wouldn't have minded at ALL if the list of changed files had been complete. Then at least I'd have known what I was in for. But no. CSS classes were changed, renamed, templates were changed...all without documentation. I'm not saying the look and feel is more important than security or functionality, but the look and feel IS still important. Half of our business is from hosting, the other half from design/development. If a client or potential client comes to the site/ordering area and everything looks like hell, it's a direct reflection on US, not WHMCS. I'm kicking myself now for upgrading so quickly. I truly didn't look like a big deal, and very few changed template files were in the release notes. I feel like I've been deceived, lied to. For as long as it was being BETA tested, I can't imagine why none of these issues came up during that time. I did think about downgrading back to 5.0.3 (which, from what I've read, downgrading is a mess because in upgrading there are database changes, etc), but there's enough *good* in 5.1.2 that it's worth it to me to stick it out until the bugs get squashed. I actually *like* the new widgets, and feel they are an improvement on what was in 5.0.3 (sort of a good compromise between 5.0.3 and the functions that we lost and wanted back from 4.5.x). I like having the "Attention Items" block back. I *love* the new calendar widget. That's a silly thing to love, I know, but I like having a visual calendar right there. The "Support Tickets Overview" widget...doesn't look like it's working (is it for you?). I got nothing there. Using WHMCS is like being married (or in a LTR). As long as the good days outnumber the bad, I'll stay. But honestly, today...I'm thinking of going out drinking and not coming home. See how WHMCS likes *that*! 0 Quote Link to comment Share on other sites More sharing options...
invictus Posted July 21, 2012 Share Posted July 21, 2012 The "Support Tickets Overview" widget...doesn't look like it's working (is it for you?). I got nothing there. Yea it works for me. Basically it's a pie chart that shows tickets awaiting reply by department, and another pie chart showing tickets awaiting reply by status. Doesn't seem very useful to me but maybe it will be to other folks. Using WHMCS is like being married (or in a LTR). As long as the good days outnumber the bad, I'll stay. But honestly, today...I'm thinking of going out drinking and not coming home. See how WHMCS likes *that*! Feeling about the same right now too, mostly due to the lack of a real response from WHMCS support about my major bugs since updating to 5.1.2. They are trying to tell me that there's nothing wrong with their script and the bugs I am experiencing must be caused by mod_security settings on my server (which I don't even use, go figure). I really hope they take this more seriously and get these issues fixed. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.