snake Posted October 12, 2011 Share Posted October 12, 2011 I have created a product created a configurable option group added a "quantity" option to that group with monthly and annual pricing But when I select this product in the cart it says it is free. If I add the product and specify a quantity, it is still free and shows the cart total as ZERO. have I missed something ? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 12, 2011 WHMCS Support Manager Share Posted October 12, 2011 It sounds like you've set the product type to "free" under Setup > Products/Services > Edit instead of recurring or one-time. 0 Quote Link to comment Share on other sites More sharing options...
snake Posted October 12, 2011 Author Share Posted October 12, 2011 Thanks John that was it. I am still a little confused about setting the pricing on products that have configurable options. If I do not set a price on the product itself then you must use the configurable options to get the price which is correct, but the "billing cycle" dropdown is empty, so I cannot choose yearly or monthly. If I set the price as 0.00 the billing cycle dropdown appears but it shows price as £0.00 which implies it is free and I know customers will be confused by this.. But if I do enter a price here, this gets added to price set in the configurable options, which is wrong. How can I use the billing cycle and ONLY the configurable option pricing? 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted October 13, 2011 Share Posted October 13, 2011 There are several possible "fixes" or changes to make ... First is you should set the "base" price and periods on the product. If you really do have a zero priced product, which has the real cost determined by config options, put the minimum price in and then have a hidden config option for -ve of the same amount etc. The system is remarkably flexible and very powerful, you just have to "think" how to do things a bit differently 0 Quote Link to comment Share on other sites More sharing options...
snake Posted October 13, 2011 Author Share Posted October 13, 2011 Hi Othello, thanks for that, but I don;t quite get what you mean. The product really does have a zero base price, as the cost is determined by number of licenses the customer chooses, which is chosen via the config options. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 13, 2011 WHMCS Support Manager Share Posted October 13, 2011 Or wait for version 5.0 was has improved handling of such product pricing setups: http://blog.whmcs.com/?t=41692 0 Quote Link to comment Share on other sites More sharing options...
snake Posted October 13, 2011 Author Share Posted October 13, 2011 that looks more like it, what's the ETA on version 5 ? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 14, 2011 WHMCS Support Manager Share Posted October 14, 2011 It's in beta at the moment, probably stable at the end of the month/early next month depending on how things go. 0 Quote Link to comment Share on other sites More sharing options...
snake Posted January 24, 2012 Author Share Posted January 24, 2012 ok waited for 5.0 but still having the same issue. prices shows as ZERO rather than the minimum configurable option price 0 Quote Link to comment Share on other sites More sharing options...
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