Urgent Help: only generated some invoices

[hatster]

Hi,

 

I have been using whmcs since january and all seemed fine. We bill all clients (900ish) on the 1st of every month. With the automation set to generate invoices 1 day before due (ie today). Overnight the system has generated invoices, but less than half the amount is should have done (383) and I dont know why. I have looked at the products/services of one client who hasnt had an invoice generated and it is correct with next due 01/07/2011. If I press generate due invoices from the front page it doesnt generate any more.

 

IS there anyone there that can have a quick look for me if i pm a login ?

 

Thanks.

[Grizzlyware Josh]

This is probably because your PHP memory limit is to low, I had the same issue. Looking at upgrading to a dedi just for my site as it keeps happening as I have a custom PDF template which is larger than standard, it kills it.

[sparky]

You could probably try adding this to your htaccess file

RLimitMem max

It may help

[hatster]

Hi,

 

Thanks for the input guys, much appreciated.

 

We've upped our PHP memory_limit to 256 mb (was 172 mb)

 

If this was a memory issue would it show in any error log and if so, where should we look to find this info?

 

The script is usually run by cron.php - how can we test the new memory_limit manually from the dashboard?

 

Thanks again,

 

Kev.

[WHMCS John]

If you don't see "Cron Job: Completed" under Utilities > Activity Log then bdigitalstudios is correct. The cron can be run manually by visiting cron.php in your browser.