docsaway Posted May 9, 2011 Share Posted May 9, 2011 Hello! I'm from QiQ whom have recently launched our new hybrid mail platform Docsaway.com. We print and post documents from locations around the world, we are about to commence development on a Docsaway addon module for WHMCS so invoices can be mailed automatically to physical addresses. We see the main benefit being the ability to reach customers when emailed invoices do not get through. We would welcome feedback on whether anyone would use such an addon and also suggestions on how you would like to see it function. Thank you for your time. Paul 0 Quote Link to comment Share on other sites More sharing options...
Payton Designs Posted May 10, 2011 Share Posted May 10, 2011 so invoices can be mailed automatically How would they be mailed automatically? Or would you have to print, address, stamp, and send yourself? 0 Quote Link to comment Share on other sites More sharing options...
docsaway Posted May 10, 2011 Author Share Posted May 10, 2011 Hi Payton Designs, Docsaway is a site that has a network of printing/mailing stations around the world, the site allows users to upload PDFs documents and select which station they would like to use to have their documents printed and mailed from. Once they have chosen the station for example our Australian station the document would be printed and mailed within the country. So instead of having to send a document from for example UK by airmail to Australia it would be printed in Australia bypassing Airmail. We have an API at Docsaway which allows users to send PDF through their accounts to the station of their choosing. The addon would plugin to our SOAP API at Docsaway, basically adding another option within your WHMCS account "mail invoice", this would then send the invoice via your Docsaway account to the most appropriate station. So to answer your question No you wouldn't have to do a thing, we do it all for you. Hope that helps, if I have confused you please let me know. Also please take a look at http://www.docsaway.com while we build the Addon. Best Wishes Paul. 0 Quote Link to comment Share on other sites More sharing options...
D9Hosting Posted May 10, 2011 Share Posted May 10, 2011 Hi Paul, I like the sound of the idea, I have a vague memory of a similar company wanting to do something similar but I don't think it ever got off the ground. Personally I think if you were to post the standard PDF invoice that WHMCS generates, it'd need to be accompanied by a "How to pay" page either printed on the back of the invoice for as an additional sheet. (If the invoice status was "unpaid" anyway!) 0 Quote Link to comment Share on other sites More sharing options...
zomex Posted May 10, 2011 Share Posted May 10, 2011 This sounds like a great idea. I do have some concerns though: - The price point of hosting is general very now and being invoiced monthly would prove to be a costly service. Perhaps you could setup the module to allow clients to opt-in for this service? - On average how long would you expect the invoice to reach the customers physical address? For companies with a close invoice to overdue time their clients may receive the invoice even after they have made payment 0 Quote Link to comment Share on other sites More sharing options...
Payton Designs Posted May 10, 2011 Share Posted May 10, 2011 The idea sounds great, but I doubt you would attract much of the web hosting market due to the reason Zomex listed, price point. Also, you must keep in mind the way people are going green nowadays... Best of luck! 0 Quote Link to comment Share on other sites More sharing options...
docsaway Posted May 11, 2011 Author Share Posted May 11, 2011 This sounds like a great idea. I do have some concerns though: - The price point of hosting is general very now and being invoiced monthly would prove to be a costly service. Perhaps you could setup the module to allow clients to opt-in for this service? - On average how long would you expect the invoice to reach the customers physical address? For companies with a close invoice to overdue time their clients may receive the invoice even after they have made payment Hi Zomex, Thank you for your thoughts. - The module would be defaulted to not sending out invoice by mail, you will be able to individually select which customer account you would like to use to send out the invoice via mail. This would be a benefit when email simply isn't reaching the customer. You would continue using emailed invoices for customers that have no issues receiving them. - Depending on the location of the customer and the closest printing station. Docsaway processes Documents daily so your invoice would be processed the same day or next day latest, depending on the time it was sent. An example would be if you had a customer in Australia and you live in the UK, your document would hit the Australian post the next day latest, so around 1-2 days delivery in local post. Hope that helps. Paul. 0 Quote Link to comment Share on other sites More sharing options...
docsaway Posted May 11, 2011 Author Share Posted May 11, 2011 The idea sounds great, but I doubt you would attract much of the web hosting market due to the reason Zomex listed, price point. Also, you must keep in mind the way people are going green nowadays... Best of luck! Hi Payton Designs, - Yes I agree that from a price perspective this wouldn't be attractive over email. However this would be attractive when you are unable to reach a customer with your emailed invoice. You can simply click a button to get a physical invoice sent to the address, that in most cases will be easier,cheaper and faster than mailing an invoice yourself, because of the ability to avoid airmail. - Yes I totally agree with the green aspect and as such looking into recycled paper could be a solution to this. But remember on the other front of being green we are helping by reducing the need for airmail. Hope this helps Paul. 0 Quote Link to comment Share on other sites More sharing options...
docsaway Posted May 11, 2011 Author Share Posted May 11, 2011 This sounds like a great idea. I do have some concerns though: - The price point of hosting is general very now and being invoiced monthly would prove to be a costly service. Perhaps you could setup the module to allow clients to opt-in for this service? - On average how long would you expect the invoice to reach the customers physical address? For companies with a close invoice to overdue time their clients may receive the invoice even after they have made payment Hi Zomex, I misread your first suggestion, great idea for giving the customer the ability to ask for the service. I will look into this. Best Wishes Paul. 0 Quote Link to comment Share on other sites More sharing options...
docsaway Posted May 11, 2011 Author Share Posted May 11, 2011 Hi Paul,I like the sound of the idea, I have a vague memory of a similar company wanting to do something similar but I don't think it ever got off the ground. Personally I think if you were to post the standard PDF invoice that WHMCS generates, it'd need to be accompanied by a "How to pay" page either printed on the back of the invoice for as an additional sheet. (If the invoice status was "unpaid" anyway!) Hi D9Hosting, - Docsaway.com is our latest site, you may have heard of L-Mail.com which was our first site launched in 2002 (l-mail still runs and is successful today, slightly different concept HTML instead of PDF) . - Thanks great suggestion, I will add it to my specifications that i'm currently writing. Best Wishes Paul. 0 Quote Link to comment Share on other sites More sharing options...
Damo Posted May 11, 2011 Share Posted May 11, 2011 Hi Paul, I checked out your website and created an account. The costs are reasonable and we'll simply pass on the costs to have a mailed invoice should they choose that method. Can you clarify a few things? 1) The test transaction included a header page with the mailing address on it and an extremely large advert for Docsaway. Does this advert appear on live transaction prints? 2) Whilst I understand that docsaway is designed for all business types we're uncomfortable having you advertise email and hosting services on your own web site especially when your service is advertised on our mailings. Do you have a white label brand option? 3) We will only post with Australia and I see colour printing is available. Is that an extra cost? 4) Is there a way to send a real mailing for own test purposes without adding the minimum deposit to our account. I don't wish to spend AUD$20 to find out that the system isn't going to be suitable. 0 Quote Link to comment Share on other sites More sharing options...
docsaway Posted May 11, 2011 Author Share Posted May 11, 2011 Hi Paul, I checked out your website and created an account. The costs are reasonable and we'll simply pass on the costs to have a mailed invoice should they choose that method. Can you clarify a few things? 1) The test transaction included a header page with the mailing address on it and an extremely large advert for Docsaway. Does this advert appear on live transaction prints? 2) Whilst I understand that docsaway is designed for all business types we're uncomfortable having you advertise email and hosting services on your own web site especially when your service is advertised on our mailings. Do you have a white label brand option? 3) We will only post with Australia and I see colour printing is available. Is that an extra cost? 4) Is there a way to send a real mailing for own test purposes without adding the minimum deposit to our account. I don't wish to spend AUD$20 to find out that the system isn't going to be suitable. Hi Damo, Thanks for getting in touch. 1) You can select to have this removed if you wish. If you go to installation settings under API section on your account menu, you will notice the option coversheet branding, please change this to turned off. There is a small additional charge for removing branding. Depending on volume we do offer discounts. 2) Good point... it's something that didn't occur to us, we will change the option to point to our QiQ communications site and the title will be QiQ Communications. This will work the same as the Q icon lower on the page. 3) Yes color printing is more expensive, please use the pricing calculator within your account that will give you an exact price for the size document that you wish to mail. 4) If you put $20 on your account and send a document out, if for any reason you don't wish to continue using our service we will refund any remaining balance. Hope this has help. Best Wishes Paul. 0 Quote Link to comment Share on other sites More sharing options...
docsaway Posted May 11, 2011 Author Share Posted May 11, 2011 Hi Paul, I checked out your website and created an account. The costs are reasonable and we'll simply pass on the costs to have a mailed invoice should they choose that method. Can you clarify a few things? 1) The test transaction included a header page with the mailing address on it and an extremely large advert for Docsaway. Does this advert appear on live transaction prints? 2) Whilst I understand that docsaway is designed for all business types we're uncomfortable having you advertise email and hosting services on your own web site especially when your service is advertised on our mailings. Do you have a white label brand option? 3) We will only post with Australia and I see colour printing is available. Is that an extra cost? 4) Is there a way to send a real mailing for own test purposes without adding the minimum deposit to our account. I don't wish to spend AUD$20 to find out that the system isn't going to be suitable. Hi Damo Just to give you an update... 2) You raised a good point here, we have now removed that service from the Docsaway Other Services List. Best Wishes Paul. 0 Quote Link to comment Share on other sites More sharing options...
MichaelJDance Posted May 13, 2011 Share Posted May 13, 2011 I love this idea, i will be a client of it but i will be asking customers if they would like this service and tell them its a extra fee per page. Is there away you could implement the WHMCS Addon to add a tick box on the cart for Paper Invoices? 0 Quote Link to comment Share on other sites More sharing options...
docsaway Posted May 13, 2011 Author Share Posted May 13, 2011 I love this idea, i will be a client of it but i will be asking customers if they would like this service and tell them its a extra fee per page. Is there away you could implement the WHMCS Addon to add a tick box on the cart for Paper Invoices? Hi MichaelJDance, Thank you for your feedback. I'm still writing the specifications for this module as we speak... I will look into your suggestion, if its possible I will certainly add it. Best Wishes Paul. 0 Quote Link to comment Share on other sites More sharing options...
dsaunier Posted July 27, 2011 Share Posted July 27, 2011 Hi, Very interested in that thread. We currently use another provider but would be happy to test your services, if integration with WHMCS is fast and simple. Please keep me updated ? Regards. 0 Quote Link to comment Share on other sites More sharing options...
docsaway Posted August 30, 2011 Author Share Posted August 30, 2011 Hi All, Today we have launched the WHMCS docsaway addon its available from: https://www.docsaway.com/index_m.php?page=developers Or by going to http://www.docsaway.com and going to the developers page. Please have a play and let us know what you think. Best Wishes Paul. 0 Quote Link to comment Share on other sites More sharing options...
docsaway Posted August 30, 2011 Author Share Posted August 30, 2011 Hi All, The first version of the Docsaway WHMCS Addon Module is now available: https://www.docsaway.com/index_m.php?page=developers Give it a try, and let me know how you get on. Best Wishes Paul. 0 Quote Link to comment Share on other sites More sharing options...
BadMo Posted May 21, 2012 Share Posted May 21, 2012 I can find how to send a client a bill manually - but can I set it to mail everything to a client by default ?? If I have to go to the trouble to manually pick and send , I could just print them and mail myself I know I must be missing something here ... Thanks 0 Quote Link to comment Share on other sites More sharing options...
docsaway Posted May 22, 2012 Author Share Posted May 22, 2012 Hi BadMo, Yes you can have invoices automatically sent. By ticking the Paper Invoice check box located on the client profile page, an invoice will automatically be sent to us on due date. Hope this helps Best Wishes Paul. 0 Quote Link to comment Share on other sites More sharing options...
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