xotj123 Posted July 13, 2010 Share Posted July 13, 2010 Hello, I am unable to login to admin section using the same credentials I have used all along. Any help is appreciated! Regards, TJ Havens 0 Quote Link to comment Share on other sites More sharing options...
mylove4life Posted July 13, 2010 Share Posted July 13, 2010 have you tryed it with having the check box checked in remembering your info at the login screen? 0 Quote Link to comment Share on other sites More sharing options...
MediaPlayStudios Posted July 13, 2010 Share Posted July 13, 2010 Hello, I am unable to login to admin section using the same credentials I have used all along. Any help is appreciated! Regards, TJ Havens Hello, Try doing a password reminder 0 Quote Link to comment Share on other sites More sharing options...
xotj123 Posted July 13, 2010 Author Share Posted July 13, 2010 Now, it has banned my IP. Becuase we have tried so many time. Also when I try and click rest password I get: There has been an error sending the message Any ideas? Regards, TJ Havens 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 13, 2010 WHMCS Support Manager Share Posted July 13, 2010 You can unban your IP address by deleting the row in tblbannedips using a tool such as phpmyadmin. Please open a support ticket and we can help reset your admin password. 0 Quote Link to comment Share on other sites More sharing options...
sparky Posted July 14, 2010 Share Posted July 14, 2010 You could probably try this as well http://forum.whmcs.com/showthread.php?t=15814 0 Quote Link to comment Share on other sites More sharing options...
xotj123 Posted October 20, 2010 Author Share Posted October 20, 2010 Ok, this happened again. And now I have noticed there are no rows in the admin table... Regards, TJ Havens 0 Quote Link to comment Share on other sites More sharing options...
m00 Posted October 20, 2010 Share Posted October 20, 2010 You can create a new admin user with the following SQL-query: INSERT INTO tbladmins (roleid, username, password, template) VALUES (1, 'admin', '21232f297a57a5a743894a0e4a801fc3', 'v4'); Username: admin Password: admin 0 Quote Link to comment Share on other sites More sharing options...
bear Posted October 20, 2010 Share Posted October 20, 2010 Ok, this happened again. And now I have noticed there are no rows in the admin table... I'd be concerned with why this is happening. I've been using WHMCS for a long time now and it's never happened even once. 0 Quote Link to comment Share on other sites More sharing options...
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