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Slice

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  1. Since I hard that the Plesk for WHMCS module is now maintained by Plesk/Odin, has the Try and Buy functionality for Web Presence Builder finally been integrated?
  2. Are you running PHP as CGI or Apache Module?
  3. Answers to security questions such as, for example, mother's maiden name, name of favourite pet or the street you grew up on can be researched by a determined hacker who is targeting someone specific. This gets easier to research with the popularity of social networks such as Facebook where people tend to reveal too many personal details online. That's why I always register answers to these questions that cannot be researched, such as my mother's maiden name is "hamburger" and my favourite pet is "carburetor" or some other nonsense.
  4. I'd love to get one for tinkering around. They seem to be hard to get a hold of on my side of the pond.
  5. Try to register a .CA directly through the eNom panel with accented characters and you get the same problem. This is a huge issue that annoys my customers to no end. Add the fact that you cannot select French as the preferred language for CIRA communications and I consider myself lucky to not have the language police threaten me yet. If there are ANY accents in the registrant information, whether it's the name, company or address and eNom throws a fit. I wish I would have known this first before I invested too much time and domain transfers into the eNom account. The best part is, I composed a long letter to eNom support a few months ago to complain and I got the canned response from their support that I should go through WHMCS support. I haven't calmed myself down enough to open a ticket here yet. My solution for now? Each time I see a failed .CA registration in the WHMCS To-do, I have to go and clean up the mess and re-activate the order, with a good dose of screaming and cursing.
  6. I seem to be stuck in a loop when I attempt to login as both Firefox and IE8 shuffle endlessly between whmcsdomains.com and 1000secureresellerservices.com without displaying anything.
  7. infinityhs is right that admin-suspended domains in Plesk cannot be enabled by clients. But as an unfortunate side-effect of having one client with multiple domains, clicking on 'terminate' for a particular hosting product in WHMCS will delete the entire client account on Plesk. If that client happened to have other web sites associated to it that you didn't want to delete, you're in trouble. I found this out the hard way. I ended with such a setup because I switched over from another billing system that supported multiple sites per client account. I have to steer clear of the terminate button.
  8. I just had this problem with accented characters. Since we're selling to mostly French-speaking customers, this can be a problem. I'll have to open a ticket over this since I know that Plesk can allow accented characters as client names and addresses and such. I suspect they are not being properly encoded in XML before being sent to Plesk.
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