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AndrewMKP

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Everything posted by AndrewMKP

  1. I will be installing this on my site when we are ready to role. This looks very good, just a question can you assign multiple people to a task? Also is it able to have the task as a Project type thing with a task outline and structure and then broken down into smaller 'sub-tasks' that finish the total one? Obviously with the option to allow it to do this as it will not apply to everyone but it could be very interesting. I look forward to your response. Kind Regards, Andrew.
  2. Really? So it is best to get documentation attached and show what they agreed to? Does this have to be signed by the client though or will it say something like you agree to these when you make an account with us for example? Kind Regards, Andrew.
  3. Hello All. It would be a good idea for all us Hosters to put information up on how to protect yourself in regards to charge back through gateways such as PayPal for example. This happens quite a bit and so far I have been unsucessful to stop customers from claiming back money (Only around 4 in my years of experience though). So, if a client signs up for hosting, pays through a gateway (PayPal for example), after using all their bandwidth/space they are suspended in WHMCS and asked to pay extra fee's. The client then goes through the Gateway and files a claim to get the money back. Now although the customer agree's to your terms and conditions which most will say and cover us on this the Gateways often give the money back to the customer and you have lost your money for resources. How do other people go about stopping these people who are real pains. Are their Gateways out there that do not 'Automatically' make the customer win because it is a virtual product? Your contributions & thoughts...
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