Hello All.
It would be a good idea for all us Hosters to put information up on how to protect yourself in regards to charge back through gateways such as PayPal for example.
This happens quite a bit and so far I have been unsucessful to stop customers from claiming back money (Only around 4 in my years of experience though).
So, if a client signs up for hosting, pays through a gateway (PayPal for example), after using all their bandwidth/space they are suspended in WHMCS and asked to pay extra fee's. The client then goes through the Gateway and files a claim to get the money back.
Now although the customer agree's to your terms and conditions which most will say and cover us on this the Gateways often give the money back to the customer and you have lost your money for resources.
How do other people go about stopping these people who are real pains. Are their Gateways out there that do not 'Automatically' make the customer win because it is a virtual product?
Your contributions & thoughts...