kris1351

This has been an awful update. When your system recommends an update it should be production ready and not this. The worst part is their support team has taken vacation it seems.

It's not just the aWHMCS, the iWHMCS is pure rubbish also. Constant crashes, information incorrect and constantly shows other customers information when you click on a client.

Works great for us.

??? Why do you say that

That does not put it into your billing center though. Also, if you block a customer typically you are smart enough to block them on your billing also. There are lot of uses for this app.

Have a package based order for these two? They kind of go hand in hand.

It isn't meant to be a low end product, it is a high availability product that is scalable. There is a place for the shared hosting in it too as you are able to take your single servers and throw them into the mix of the cluster instead of having 1 server getting pounded and 2 empty for example. You combine the resources of 3 servers so you can distribute load. I think the original point of this topic was marketing fluff of some vs the actual building of a real cloud. Amazon, SL & Rackspace have spent huge amounts of money on clouds so you know there is real value in it. You just have to see where YOUR value is. As for WHMCS I submitted to Matt and they said there is an Onapp platform in the works. Hopefully sooner than later on that one.

Lot of talk of the name and associations, but I have a question for you. You say you are Shared Hosting on the Cloud, is that service purely just because you are running CloudLinux or do you have a real Cloud setup? The cloud we are building has cost a small fortune even for a small one. We opted for the OnApp product and it has been very good thus far, their people are great. It is a full rack of hardware almost by the time we got done though and a lot of add-on cards to get the bandwidth needs met to deal with shared storage, replication and backup solutions. Real clouds are very worth the marketing fluff as someone put it, being able to add/remove servers on the fly with customers never noticing is a worthwhile investment. With a well built DC your points of failure are very limited unless you blow power circuits or have a fiber cut. I am all for the clouds when they are really built up and done well. It takes a LOT though.

Am trying to do an install using the install.php and get the same error and nothing in the logs: Not Found The requested URL /modules/admin/dedicated_server_management/&page=install was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I see several different packages here and a couple of different links. If you want to be able to use APC reboot and the Cacti monitoring which packages do you need?

50-75% of 1 years revenue is pretty standard depending on what type of account mix and term they have. You can't give 1x for accounts that are already prepaid for months or years at a time that is for sure. A good monthly base is what I typically look for and renewals coming up on multi-month/year customers. Each purchase should be a case by case analysis honestly. There are tons of factors to really look into before paying them out.

This debate always cracks me up. 1st issue is if you don't plan on competing in that market then what do you care honestly. Since 1996 through 2 companies I have seen so many hosts come and go that you will learn that it doesn't matter what company so-and-so does. That is not your issue, your right to comment on or your problem. On unlimited there are very strong TOS/AUP documents that usually go along with those terms. Go read your Vonage, Sprint, AT&T, Verizon...etc contracts to see what the unlimited service is with them. Their unlimited is even more unobtainable than hosting as minutes have to be paid for on termination and origination in most cases plus dips for the DIDs themselves. Still these companies do it and seem to do it well. So unlimited works and always has, for the ones that hate Dreamhost/Hostgator and others there are a lot more that like their services because they never push the envelopes of the unlimited space. Another BIG issue to think about is a lot of those offering unlimited own their own equipment and facilities or have VERY lucrative deals renting 100s of servers with custom setups from providers. I know HG said 2 years ago they had over 200 servers with TP so you have to believe that they have some special rights to their servers and some very good deals on prices. Take a guy that owns his own servers in a cage it is very simple to add storage to servers and add servers into the racks to gain additional resources once servers become tapped. That makes a big difference when you can throw 10 servers at a time for resources vs having a monthly rental cost involved. Other than the initial cost of the server I only have to pay for power on that additional server. (did not say we are doing unlimited just case example) Back to the movie deal that would not be a normal hosting feature on unlimited accounts. Streaming is not web hosting or a standard web space file to be honest. Streaming is and should be a more expensive product because it is bandwidth/server intensive so it is hard to blame any host provider that bumped you for that. Unlimited/Unmetered is for web pages and associated components jpg,gif,swf, etc. It isn't for storing 10GB of home movies or images, that is what storage accounts and backup accounts are for. Ok off my box, just saying there is a place for the market you just have to decide if that is your market. Competing with the big boys requires some deep pockets and as other have said basing your companies off service related hosting is the ideal market for the little guys.

The same 2 guys that formed SL were 2 of the founding partners of The Planet. TPs worst problem was managing the DCs they built and it costs millions to build and maintain them. Renting large amounts of space and power in DCs is more affordable for a dedicated server model by far. I don't see them jumping off into DC management like they did before.

There are advantages of Kayako such as the mobile edition that comes with the Supportsuite and the live help options that has users already integrated in. That and you can have support techs help customers without seeing their private billing information.

Nice add on, anyone planning on doing one for TP or Burst reseller setups? SL doesn't run their own DC, they rent colo space from Dataside in Dallas and Savvis in Seattle. Just FYI.