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Outsouring support/sales


jozeph

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Outsourcing tech support is okay, but not sales. Sales requires specific intimate knowledge of your services and offering, which an outsourced hired gun is not likely to have.
Well, if the outsourced sales tech is dedicated to you (that doesn't sounds like outsourcing, but a remote admin now :-)), you can train him/her to perform the type of quality you expect to deliver too. However, sales requires some skills too.
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