simonj Posted August 9, 2009 Share Posted August 9, 2009 I've been looking for a way to do this and I can't find anything in the docs or FAQ! When a new user signs up for a free product (product type is "Other"), I want to manually go in and activate the account OR activate the free product. Can WHMCS support this? I don't mind if the user has the account, just so as long as they can't access the product, and the allocation/activation of the product is done by me. Any ideas? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 9, 2009 WHMCS Support Manager Share Posted August 9, 2009 Choose "Automatically setup the product when you manually accept a pending order" on the product module settings tab. 0 Quote Link to comment Share on other sites More sharing options...
simonj Posted August 10, 2009 Author Share Posted August 10, 2009 John, The product group is "membership options". I cant see anything that says ""Automatically setup the product when you manually accept a pending order". I'm in the "Edit Product" screen under "Products/Services" in the "Module Settings" tab. The only thing that is there is a dropdown menu for "Module Name". Is this the wrong place? Simon 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted August 10, 2009 Share Posted August 10, 2009 in the right place. at the bottom you should see Automatically setup the product as soon as an order is placed Automatically setup the product as soon as the first payment is received Automatically setup the product when you manually accept a pending order Do not automatically setup this product 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 10, 2009 WHMCS Support Manager Share Posted August 10, 2009 You'll need to select a module before you'll see the auto-setup options. Without a module WHMCS can't perform any automation settings, in which case you might need our Auto Release module: http://wiki.whmcs.com/Contribution:Auto_Release_Module 0 Quote Link to comment Share on other sites More sharing options...
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