Reseller Question

[ckelsoe]

I would appreciate some help learning if this is possible.

 

I want to set up a billing client that will have their own client base under them. Is it possible to do this? Would the billing for all sub-clients roll up to the reseller client so that they would be the only ones with the bill? Would their sup clients be able to log into the billing system for their specific account?

 

Thanks in advance,

Charles

[othellotech]

you sell them a copy of WHMCS so they can manage their clients ... you bill your cliet, they bill their clients ...

[ckelsoe]

While that answer is correct, it is not the answer to the specific question. To reword the question - does WHMCS allow for multiple accounts to be rolled up into one for billing purposes? This user is not a reseller, but will be managing multiple domains for different organizations. The plans that will be sold for a specific organization is a standard plan, however, we want the billing for all of those accounts to be rolled up into one master bill.

[easyhosting]

While that answer is correct, it is not the answer to the specific question. To reword the question - does WHMCS allow for multiple accounts to be rolled up into one for billing purposes? This user is not a reseller, but will be managing multiple domains for different organizations. The plans that will be sold for a specific organization is a standard plan, however, we want the billing for all of those accounts to be rolled up into one master bill.

 

Regardless to how you reword your question.

 

You can only bill your own client. it is then your client who bills his clients. but WHMCS version 4 does have a merge client feature

[gingerol]

Regardless to how you reword your question.

 

Mmm...A bit harsh, no? He is right to try to "reword" his question, after all he's the one who has a problem.

 

Anyhow, thanks for answering his question eventually.

[ckelsoe]

The problem is that neither person understood the question. They are assuming that I am trying to bill my client's client when the question is how can an multiple accounts be set up but billed to one "master" account instead of each individual account.

[easyhosting]

The problem is that neither person understood the question. They are assuming that I am trying to bill my client's client when the question is how can an multiple accounts be set up but billed to one "master" account instead of each individual account.

 

The only option is the merge accounts option as all accounts are invoice individually

[scurrell]

The problem is that neither person understood the question. They are assuming that I am trying to bill my client's client when the question is how can an multiple accounts be set up but billed to one "master" account instead of each individual account.

 

Your client can't have his own WHMCS clients.

 

He can buy as many packages, products, domains or whatever for "his" clients, but they would all be in his client account, purchased from you, and paid for by him. His clients would not be billed using WHMCS.

[WHMCS John]

WHMCS does not support multi-tiered reselling.

[RenatoMN]

Guys, I think you didn't understood what he is trying to ask. The answer for his question is YES, it's PARTIALLY possible (maybe FULLY depending on what he really needs)

 

Charles,

 

When a hosting account is ordered, the customer will signup (to WHMCS) and an ORDER will be placed. You can (or the customer himself) just add more ORDERS (for MORE hosting accounts) under the same customer, and he will be invoiced for all hosting accounts. However, the "sub" clients (each hosting "customer") will have NOT a login in the WHMCS system - but hey, WHY do you need them to login in WHMCS if they are not responsible for the payments? Your "master" customer should just order a new hosting account, and then forward the login data to their customers by his own methods. Tip: you can have specific hosting packages and e-mail templates for him without your company name (if the question here is something related to "sub" customers not discover you are in top of your "master" customer) so he just forward (if you use a white-label domain for the e-mails) or copy/paste the e-mail data. The e-mail template can even have your "master" customer brand.

 

WHMCS have a system of "contacts" for each customer, where you can select which of them will be responsible for the payments (will receive the invoices), but I think you can't set a billing contact for diff. customers (in this case, you should have a client account in WHMCS for each hosting customer, and manually recreate the billing contact on each new "hosting" customer... nah, forget it, would give you a big headache!).

 

And for last, depending on what is your model of business, the better option for you (if the "final" customers really needs a login into WHMCS) is just below your nose: the built-in affiliate system! You can set up this "master" customer as an affiliate, his "sub" customers them signup using the affiliate code/link and pay directly to you, then you repass the % commission for the customer who referred them.

[gr2]

i think the term is multi-tire or something like that. would be a useful feature though...

[RenatoMN]

Actually, until he explain us why he needs that each customer have access to WHMCS, we can't help him.

[gr2]

i am assuming he is interested in something similar to a pyramid system, if i understood correctly.

 

thanks.

[Impact-John]

lol whmcs will never get them selves involved in anything remotely close to a pyramid system i would definately assume that one

[gr2]

speak on your behalf and don't be rude.

[WHMCS John]

There's nothing wrong with pyramid reselling...distinct from a pyramid selling scheme (which is a *). Reselling is precisely what ResellerClub does, however it is not something that WHMCS supports.

[gr2]

thank you for providing closure regarding this issue