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Late Fee created as a seperate invoice?


carlsilver

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Hi,

 

is it possible to make the Late Fee be charged to the client on a seperate invoice?

 

Because at the moment once a late fee is added, the user is NOT notified of a change on the invoice amount - so we often recieve payment for the initial amount as the client never knows about the addition of the late fee unless they login to their client area.

 

Thanks :)

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  • 4 years later...

Would like a separate invoice as well, created when the original invoice is paid if X days late. Also calculate interest for overdue period and amount.

 

We are not allowed to change the invoice once it's sent.

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so we often recieve payment for the initial amount as the client never knows about the addition of the late fee unless they login to their client area.

 

If they use any of the invoice links to pay the invoice after a late fee is added then this will give them the invoice with the late fee added, so they could not just pay the initial amount.

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Why would they follow a link if they have a copy of the invoice already?

 

To the OP you're best opening a request on the requests tracker then here in the forum.

 

a link to the payment gateway who show the total including any late fees, if you add a late fee then this should be mentioned in your TOS, so clients are well aware if they are late paying invoices then they pay a late fee. If a late fee is added then the client is not just a day late in paying, so clients would be well aware they have not paid on time.

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And if they're paying by cheque/check or direct deposit they would not be following a link. The OP has made no mention of a TOS and hasn't mentioned a time-frame for late payment. A payment made a day after it is due, by definition, is late so if the OP chooses to charge a fee they can.

 

That aside it is clear that each WHMCS business has different operating parameters and the WHMCS Request area is the best place for this to get attention and traction.

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but a LATE FEE by definition is a fee ADDED to an invoice that is late.

 

utility bills, credit card statements, loan statements and the list goes on, ALWAYS add the late fee to that invoice that is late as thats what it refers too. but 1 day late or 1 week late it is still the clients responsibility to pay their invoices on time

Edited by easyhosting
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Actually no, a late fee is not by definition ADDED to anything. It's a fee payable because of something being late. It does not have to be added to the original invoice. In fact in a lot of places you can't modify an invoice once it's created. So retrospectively adding it would not be correct.

 

Here in Australia for example late fees and credit card surcharges are sometimes added to the next invoice. If you pay a Telstra (our national phone network) by credit card they add a 1% transaction fee to the next invoice. Late fees are done the same way. The fee becomes payable on the next invoice.

 

In contrast some utility companies now offer a pay-on-time discount. But that's clearly on the bill/invoice you receive. Upon payment that becomes your receipt (Tax Invoice for GST purposes).

 

Now back to the OP. This type of add to next invoice feature exists for overage billing so I'd imagine that if the request was submitted and voted for it may get consideration.

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