Si Posted October 1, 2008 Share Posted October 1, 2008 Is anyone else having affiliate email report issues? My affiliate email reports are going out and in the "Your New Signups This Month" table which shows their signups/referrals it creates the cells but doesn't populate them with anything. ie {$affiliate_referrals_table} isn't being populated with information. It creates the table, and headings, but no data. Also, it ALWAYS says at the bottom, 'No Referral Signups', when they obviously have. Anyone else have this issue or am I missing something? Si 0 Quote Link to comment Share on other sites More sharing options...
cyberstrider Posted October 1, 2008 Share Posted October 1, 2008 We had the same today. We upgraded from 3.6.2 to 3.7.1 in September and the first monthly referrals report since the upgrade went out this morning... with the same information you describe. Anyone found a fix for this or is it time to raise a support ticket with whmcs? -DB 0 Quote Link to comment Share on other sites More sharing options...
Si Posted October 1, 2008 Author Share Posted October 1, 2008 We had the same today. We upgraded from 3.6.2 to 3.7.1 in September and the first monthly referrals report since the upgrade went out this morning... with the same information you describe. Anyone found a fix for this or is it time to raise a support ticket with whmcs? -DB Hi, Thanks for replying. I did the same, (re the upgrade), however, when I look back this doesn't appear to be a 3.7.1 upgrade issue. It appears to have been there previously. can you check yours and let me know? Si 0 Quote Link to comment Share on other sites More sharing options...
cyberstrider Posted October 2, 2008 Share Posted October 2, 2008 Ah, you are indeed correct. Sorry about that... this is the first time we have run a monthly report on the affiliates.. we started using whmcs only 3 months ago. For some reason I thought we had run the email report before, but it seems I was micing up the 'on page' report with the email report. The on-page' report still works fine.. just the emailed one is 'blank' so to speak. -DB 0 Quote Link to comment Share on other sites More sharing options...
Si Posted October 3, 2008 Author Share Posted October 3, 2008 *BUMP* no-one else with afflilates? who can report if this is happening to them? 0 Quote Link to comment Share on other sites More sharing options...
Telfie Posted April 17, 2009 Share Posted April 17, 2009 This is happening to me also. I thought it was just me ... I am running 3.8.2 at the moment and have been running whmcs for about 12 months. On looking back, the blanks have been there a while. 0 Quote Link to comment Share on other sites More sharing options...
Telfie Posted April 19, 2009 Share Posted April 19, 2009 PS ... I have looked back and this started for me around December 2008. Not sure what version I was using at that time, but I do update pretty much as soon as a new release comes out. 0 Quote Link to comment Share on other sites More sharing options...
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