Darren Posted September 26, 2008 Share Posted September 26, 2008 We've currently got an Enom account via ModernDNS (from when we were using ModernBill). Now that WHMCS is offering Enom reseller accounts, is there any way we can move our account to be under WHMCS instead of ModernDNS? 0 Quote Link to comment Share on other sites More sharing options...
chatwizrd Posted September 26, 2008 Share Posted September 26, 2008 You have to request that move from enom support. 0 Quote Link to comment Share on other sites More sharing options...
Lawrence Posted September 26, 2008 Share Posted September 26, 2008 We've currently got an Enom account via ModernDNS (from when we were using ModernBill). Now that WHMCS is offering Enom reseller accounts, is there any way we can move our account to be under WHMCS instead of ModernDNS? You could simply just create a new eNom account provided by WHMCS and use the "push" feature to push all your domains with the ModernDNS enom account to your new one. Problem solved 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted September 26, 2008 Share Posted September 26, 2008 Sub-Accounts can't be moved, so no. You could always sign up for a new sub-account, and then just "push" the domains over to your other account, at least then WHMCS will be getting the $1/domain commission not Paralosers 0 Quote Link to comment Share on other sites More sharing options...
Gears Posted September 26, 2008 Share Posted September 26, 2008 I just inquired about this as well. Matt said he was going to ask eNom and get an official answer. Hopefully it can happen. 0 Quote Link to comment Share on other sites More sharing options...
Darren Posted September 26, 2008 Author Share Posted September 26, 2008 I hope it can happen. I'd rather work with Matt than Parallels. I'm sure there are lots of ModernDNS customers who have now moved to WHMCS from ModernBill. We could create a new account and then push the domains to the new account, but we've got about $100 credit in our enom account at the moment and I wouldn't want to lose that. 0 Quote Link to comment Share on other sites More sharing options...
Gears Posted September 27, 2008 Share Posted September 27, 2008 This cannot happen. Go for the move. Have eNom do a mass move. Use up your credits/points only for new registrations, and move the domains over to the WHMCS sub account. The only thing I regret is not being about to have my username of choice under WHMCS (I already use it under ModernBill) 0 Quote Link to comment Share on other sites More sharing options...
zigzam Posted September 27, 2008 Share Posted September 27, 2008 If you have a lot of domains just get an ETP account from Enom then you can get better domain/ssl prices and you get direct support from Enom. Also you are eligible for all available specials they run, ex. .info domains for $1.99/yr. It just requires you to make an up front deposit. As long as you have a lot of domains its not a major issue since you will use it up quickly. 0 Quote Link to comment Share on other sites More sharing options...
Vger Posted September 27, 2008 Share Posted September 27, 2008 It doesn't help that there's just the announcement from WHMCS with no fruther detail and no ability to respond in the thread. But from what I can see this is just a sub-Reseller account and not a full Reseller account. The prices quoted are what we already pay for a sub-Reseller account, and not less as I would expect for a full Reseller account. Vger 0 Quote Link to comment Share on other sites More sharing options...
Summy Posted September 27, 2008 Share Posted September 27, 2008 I'm paying 8.49 to moderncrap at the moment, so looks like once the price goes up .50 then it'll be 4 cents cheaper to switch to whmcs, so long as they then dont put their prices up 0 Quote Link to comment Share on other sites More sharing options...
Gears Posted September 28, 2008 Share Posted September 28, 2008 I'm paying 8.49 to moderncrap at the moment, so looks like once the price goes up .50 then it'll be 4 cents cheaper to switch to whmcs, so long as they then dont put their prices up How do you know that ModernBill is increasing their prices by .50? 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted September 28, 2008 Share Posted September 28, 2008 How do you know that ModernBill is increasing their prices by .50? Everybody will be, due to ICANN increases. 0 Quote Link to comment Share on other sites More sharing options...
Roger Posted September 30, 2008 Share Posted September 30, 2008 I just asked eNom the magic questions concerning moving account assets from a Parallels sub-account to a WHMCS sub-account. I'll share their response here when I receive it. -Roger 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted September 30, 2008 Share Posted September 30, 2008 They'll say no 0 Quote Link to comment Share on other sites More sharing options...
Roger Posted September 30, 2008 Share Posted September 30, 2008 Well I tested on one domain and pushed 1 domain form my Parallels sub-account to my WHMCS sub-account successfully.... So are you saying that even though it's under my WHMCS sub-account that Parallels is still in the picture with it?? If so then maybe a transfer of some kind needs to be executed... 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted September 30, 2008 Share Posted September 30, 2008 Well I tested on one domain and pushed 1 domain form my Parallels sub-account to my WHMCS sub-account successfully.... So are you saying that even though it's under my WHMCS sub-account that Parallels is still in the picture with it?? If so then maybe a transfer of some kind needs to be executed... No I mean they'll say "no they wont do the move" and will explain to you how to tick a box and click "push to another account" 0 Quote Link to comment Share on other sites More sharing options...
Roger Posted September 30, 2008 Share Posted September 30, 2008 Ok... I'm on the same page now with you. Yes I know how to push an account. I didn't ask them to do it for me but to affirm that was all that was needed. 0 Quote Link to comment Share on other sites More sharing options...
Roger Posted October 1, 2008 Share Posted October 1, 2008 Well... eNom followed their policy this time and redirected me to Parallels. 0 Quote Link to comment Share on other sites More sharing options...
Roger Posted October 2, 2008 Share Posted October 2, 2008 To follow this up. I've pushed all my domain assets to my WHMCS account and the renewals are reflecting the payment went through WHMCS. However I still got about $75.00 USD in the account. Submitted a support ticket to Parallels as eNom required I do. That was 2 days ago and haven't heard anything from them yet. Of course last time I sent a ticket to ModernDNS it took a week and then the response was along the lines of... who are you... So I don't expect much from them. Now if I could just get my $75.00 moved over to my WHMCS account. All would be well in my Parallels-less world. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted October 2, 2008 Share Posted October 2, 2008 Now if I could just get my $75.00 moved over to my WHMCS account. All would be well in my Parallels-less world. Enom will move money from your sub account into an ETP account if you ever upgrade, but not usually to another sub account - lots of reasons why based around the "upper level" expecting their commissions on your deposits etc Just spend it - i bet there are 10 domains you could register and then push over ... or extend you own registrations a few years Rob 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted October 2, 2008 Share Posted October 2, 2008 Now if I could just get my $75.00 moved over to my WHMCS account. All would be well in my Parallels-less world. I would consider the loss of $75 well worth it to be shot of Parallels. 0 Quote Link to comment Share on other sites More sharing options...
JamieD Posted October 5, 2008 Share Posted October 5, 2008 Just reading this thread, slightly off topic but... if I were to sign up for an eNom account via WHMCS would this mean I would need to get support through WHMCS and not be able to go directly to eNom? 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted October 6, 2008 Share Posted October 6, 2008 Just reading this thread, slightly off topic but... if I were to sign up for an eNom account via WHMCS would this mean I would need to get support through WHMCS and not be able to go directly to eNom? As a *sub account* you *should* get support from your upstream provider yes. enom will answer your tickets as well as any raised by the actual regsitrant, however they will be low-prioritised as you're not a "direct" client. 0 Quote Link to comment Share on other sites More sharing options...
Roger Posted October 6, 2008 Share Posted October 6, 2008 Parallels finally responded to my support ticket (4 days). They don't know what can be done in regards to moving my credits. So they'll contacting eNom to find out.... lol... I told them just write me a check. 0 Quote Link to comment Share on other sites More sharing options...
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