Si Posted June 28, 2008 Share Posted June 28, 2008 Hi, I have the daily cron running on my server for all other automatic processes, and have added my email address and details of another ftp server but neither of them appear to be taking place when the cron runs. What am I missing? Thanks Si 0 Quote Link to comment Share on other sites More sharing options...
encryptedbrain Posted June 28, 2008 Share Posted June 28, 2008 Same problem here, no backups at all. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted June 28, 2008 WHMCS CEO Share Posted June 28, 2008 If it isn't working, unless the issue is the cron timing out, you should find an error message recorded in the activity log at the time of the cron run - eg. if the email sending failed, ftp login failed, etc... Matt 0 Quote Link to comment Share on other sites More sharing options...
Si Posted June 28, 2008 Author Share Posted June 28, 2008 If it isn't working, unless the issue is the cron timing out, you should find an error message recorded in the activity log at the time of the cron run - eg. if the email sending failed, ftp login failed, etc... Matt Hi Matt, Nothing recorded like that in the Activity Log. All it shows is the invoices sent, the upcoming domain renewals etc etc. Then at the end, 'cron job run'. No errors or backups (email or ftp) attempted. ? Simon 0 Quote Link to comment Share on other sites More sharing options...
webresellers Posted July 7, 2008 Share Posted July 7, 2008 I am seeing the same as Simon.... (3.6.2) No errors, just that cron has run, and I am using the email database option, and I dont recieve the backup dumped to email. I do get all other emails from WHMCS without problems. I get the email from cron saying how many credit cards were run, suspensions, invoices created, etc... 07/06/2008 09:00 Cron Job Run System 0 Quote Link to comment Share on other sites More sharing options...
Si Posted July 7, 2008 Author Share Posted July 7, 2008 Hi, I just wanted to add, as it's been a few days from I replied on this thread, that I still have not managed to see any activity in the backup options. Either email or ftp. Si 0 Quote Link to comment Share on other sites More sharing options...
TheHostingHeroes Posted July 7, 2008 Share Posted July 7, 2008 I also have this issue, nothing in Activity log. I use FTP Backup. and the details provided work when tested. I have also tested this from SSH as root, just to check there is no firewall issue and SSH Can connect to FTP with the login details provided. 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted July 7, 2008 Share Posted July 7, 2008 I use email and its only ever came through once. Nothing in the log either. 0 Quote Link to comment Share on other sites More sharing options...
hightekhosting Posted July 18, 2008 Share Posted July 18, 2008 Same issue here. We configured FTP backup and know the details are correct as we tested them with FTP client. We wish to backup to /whmcs/ when it logs onto FTP, however, it does not appear to occur. Any ideas why Matt? Regards, Dale Evans Manager 0 Quote Link to comment Share on other sites More sharing options...
rodeoXtreme Posted August 16, 2008 Share Posted August 16, 2008 If it isn't working, unless the issue is the cron timing out, you should find an error message recorded in the activity log at the time of the cron run - eg. if the email sending failed, ftp login failed, etc... Matt Hi Matt, I have the same situation with the automatic backup running with the daily cron job. I found no errors in the activity logs; but when I ran the cron manually, it successfully ran, showing up in the Activity log, the backup appeared in the directory on the server and I received an email. Again, this occurred only when I manually ran the script. 0 Quote Link to comment Share on other sites More sharing options...
mikelegg Posted November 30, 2008 Share Posted November 30, 2008 I can't get FTP Backups to work either. I know for certain that the FTP details entered are correct but the log is saying "Daily FTP Backup - Login Failed". 0 Quote Link to comment Share on other sites More sharing options...
mikelegg Posted December 1, 2008 Share Posted December 1, 2008 I tried it to FTP the backup to another server and it still didn't work. But this time there was nothing in the activity logs. 0 Quote Link to comment Share on other sites More sharing options...
mikelegg Posted December 2, 2008 Share Posted December 2, 2008 Yesterday I added the email option. Today I received an email containing a zip file, but when I unzipped it the sql file it contained had nothing in it. (0kb) So, I can see why the FTP backups aren't working - the file is empty. But I don't know what to do to fix it. There are no errors in the logs. 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted December 2, 2008 Share Posted December 2, 2008 It has never worked correctly for us, we gave up on it long ago. 0 Quote Link to comment Share on other sites More sharing options...
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