Jump to content

Support Ticket Not Opened - I'm getting THOUSANDS of emails


Recommended Posts

Hi guys,


We are getting THOUSANDS... and I mean... THOUSANDS of failed messages from our support email address which only use with WHMCS


It starts



This message was created automatically by mail delivery software.



and holds default bounce email message



Mail Delivery System ,


Your email to our support system could not be accepted because it was not recognized as coming from an email address belonging to one of our customers. If you need assistance, please email from the address you registered with us that you use to login to our client area.


any ideas what can be causing this.


I've disabled this feature in the mean time till I can find a solution


many thanks in advance

Link to comment
Share on other sites

no, I have box trapper set up and have checked the logs and the emails are FROM the support mail we have setup for the client eare... from what i can see it runs at around the time our CRON jobs are set.


I've checked everything but can't see anything. I've disabled the bounce email in the mean time.

Link to comment
Share on other sites

We are having the same issue. However, it seems to me that some spammer sends mail to our support addresses, then the WHMCS auto-reply is sent out. But the spammer's address is not valid for whatever reason, so the mail is not delivered. Therefore, we get notice of the delivery failure from the Mailer Delivery System. (About 15 emails per incident)

Link to comment
Share on other sites

  • 4 months later...
  • 6 months later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated