Unable to load client statements ( WHMCS v9.0.3 )

[Damo]

Try to view a statement from the Client Summary tab or via Reports generates the following:

 

Error: Call to a member function lte() on bool in /home/redacted-1/public_html/modules/reports/client_statement.php:194
Stack trace:
#0 /home/redacted-1/public_html/redacted-2/reports.php(0): unknown()
#1 {main}

 

Is this a new bug?

 

Edited: The client statement works for clients that have not made payments prior to our upgrade to v 9.x.

Edited April 16 by Damo

[wtools]

Hello,

It may be a new bug, but a good new is we can fix it as the report code is not encrypted.

Open the file 

/home/redacted-1/public_html/modules/reports/client_statement.php:

 

And then you will see a line 

$carbonDate = $entry['date'];  around the line 194,

just after that add the line 

 

if (!($carbonDate instanceof Carbon)) {
        continue;
   }

 

That should fix it.

 

[Damo]

Thank you for that.  Although the statement page now loads, the statement is not correct.

This example client currently has "credit" to the value of $224.50 but the statement shows a balance of $0.00.

This release causes serious accounting issues.  When will WHMCS address this?  @WHMCS John has gone AWOL since these issues were first getting reported.  Surely someone at WHMCS can make a statement and provide a fix or regression release.

[WHMCS SamP]

Hi all,

I wanted to let you know that we are aware of this issue and have already logged a case with our development team for review in future releases.

[Damo]

From SamP

I can confirm this is an issue of which we are aware and that case #WHMCS-25580 is open with our developers in order to have this reviewed for future releases. Unfortunately, I cannot provide an estimated time for completion for this. 

This is another critical issue present in v 9.x and the longer we operate a business without these 'accounting' features being resolved the bigger the mess becomes.

I have also asked in the ticket why the WHMCS staff are absent in these forums since the release of v 9.x and the hosted version of WHMCS.